I had booked two rooms which were promised to be connecting, they were not. Check in was slow because the lady was too concerned with the van driver taking people to their proper destination. She literally stopped helping me on two occasions and I had to wait until she was done. Room 1 had no coffee pot and internet connection... More

I stayed here during a convention downtown. It was certainly convenient with a rental car, and far less expensive than downtown accomodations. However, there is no WiFi in the rooms (just in the lobby) and some of the clientele is sketchy, at best. There was a strong odor of marijuana in our hallway one evening. We told the staff about... More

First off, I knew I was booking two rooms super bowl week. I knew I would pay too much. But I hoped it would be clean and decent. I am a many year member of choice hotels and have earned well over 1,000,000 points. With that said. Tried to check in and staff says. Internet should have not let you... More

The Quality Inn & Suites was a decent hotel, but hopefully with the money they made from super bowl weekend they can make some much needed improvements. The room was fairly clean, but outdated, which means it had some old stains and marks on the walls, nothing major but clearly needed some updating. The bathtub leaked water so everytime I... More

We made reservations 1 day in advance (Friday evening, after 7:00pm), for two nights, for Saturday and Sunday. When we arrived Saturday, the desk clerk told us we were listed as a "no show", because we were suppose to be there on the previous day and she couldn't tell us whether or not we were charged. We then were told... More

There was dried blood, not a previous blood stain, but a large spot of dried blood on one of the double beds. Sheets on this bed were not washed before our arrival. Also, dirty laundry was in one of the drawers. Management was unresponsive to our requests to address the problem.

We needed a hotel that would allow us to fly red eye, I'm talking leaving the hotel at 3:30 in the morning and the Quality Inn was able to accommodate that. They shuttled us to the airport in the wee hours of the morning and picked us up late at night when we returned. Very friendly service. We basically just... More

We decided at the last minute to overnight near the Indy Airport for an 8:30 a.m. flight. We live several hours away and felt it’d be safer to make a late-night rather than early-morning drive. We called Choice Hotels near midnight and reserved a non-smoking room with two doubles. It was just two of us, but we like to spread... More

I loved the hotel, I have stayed at a few but not many. I can honestly say that i have only 1 complaint about the whole experience which is the hard bed i had to sleep on . It was absolutly worth the price though because i got very good room service and it was quiet in the room and... More