Due to an issue with my credit card, I expected to have a major discussion at check-in but the front desk staff was very understanding and extreemly helpful. They made several creative suggestions and we worked everything out. I made sure they had my updated contact info so they can find me if there are any billing issues. Thanks so...
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We are glad we managed to arrange for snow! In fact, we haven't seen much of it this year, so you must have timed your visit just right... We're pleased you enjoyed our accommodations and your overall stay and hope you will have an opportunity to return. Your comments on the bar and restaurant are much appreciated as well. We...
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Room was very clean and the bed was hea heavenly. The service in the retaurants was sluggish but cheerful; the food was good. The main downside - i was out all day yesterday except for a short hour and a half break around lunchtime. I had put out my DND sign out while i was taking a nap. The housekeeping...
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Thank you for taking the time to share your experience at our hotel! It is great to see you enjoyed our bedding and food offerings. I am sorry to hear of the apparent oversight on the part of our housekeeping staff. We are looking into what may have happened to assure there will not be another occurrence of its kind....
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I was pleased to see the positive effects of the renovation on this property.
The hotel is a basic, traditional Hilton with some additional positives such as being connected to the convention center and the Embassy Theater.
The staff at this hotel is always friendly and ready to serve. The ladies who work at the restaurant always make us feel...
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We're excited to hear you like the results of our renovation work! We hope the new product we offer in combination with the pleasant exchanges with our staff you referenced will cause us to continue to be your Fort Wayne favorite!
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The hotel was very nice. The staff was very helpful and went the extra mile to make our staff enjoyable. I will stay here the next time I am in Fort Wayne.
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Thank you for the endorsement! We appreciate you stayed with us and look forward to welcoming you back!
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Decided to stay close to the Genealogy Center at the Allen County Public Library to do some family research. I travel with two small dogs and this was the closest pet friendly hotel. Some Hiltons offer a dog bed and water bowl and this one is part of that promotion. Room was definitely up to my idea of Hilton standards,...
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Thank you for sharing your feedback! We enjoy having guests staying with us who come in to do genealogy research and are glad you enjoyed your stay. The room renovations you referenced now are complete so we will be able to accommodate everyone with a new room moving forward!
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Hotel was a little dated but seems like they were trying. The breakfast options were a little expensive but the room had some great coffee and thats all we needed. I really loved the ice bucket and some of the other metal amenities in the room. Id love to have those at home. The bed was really comfortable and looked...
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Thank you for the great comments about our team members! We will be sure to provide appropriate recognition. We look forward to the opportunity to welcome you back to our hotel!
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This hotel is exceptional value for money when booked on Priceline and we try to stay here every time we come to Fort wayne. The hotel is in downtown Fort wayne which has been modernized and is very clean. This is an older hotel given a makeover to Hilton standards and it does not disappoint. Very comfortable rooms with excellent...
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Thank you for posting your review! We're glad you enjoyed both the facilities and the staff. To clarify, this hotel has always operated as a Hilton. We currently are working on further upgrades to the decor and amenities offered to assure we continue to exceed your expectations moving forward. We look forward to having you stay with us again!
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Stayed here for a business meeting. The hotel is very nice and clean. They let me check in at 11:30 by finding me a clean room, nice staff. Rooms have flatscreen TV's. The bathrooms are a little dated but this isn't a brandnew hotel. Ask to be but on the side away from the ballfield. The fireworks woke us up....
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Thanks for taking the time to share your experience! We're glad you had a pleasant stay and found our staff to be accommodating. We hope to have you stay with us again soon.
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Stayed at the Fort Wayne Hilton last weekend to visit some friends. This is the third time that I've stayed there and I wouldn't stay anywhere else in Fort Wayne. The rooms are affordable, HUGE, and clean. Did I mention huge? Maybe I am used to staying in Chicago and other bigger cities, but I found the Hilton to be...
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Thank you for your continued patronage! We appreciate you have made us your home away from home, and look forward to hosting you again soon. We're glad you like our guestrooms, they indeed are larger than others offered in the area. To avoid confusion among Tripadvisor users, there is a nightly fee of $7 for parking, but that does cover...
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Stayed 5 days over an extended 40th reunion weekend. Check-in was courteous and efficient, the rooms were spotless - with an abundance of pillows to select from. Breakfast buffet was beautiful. Every employee we encountered was friendly and helpful. We'll be back in 5 years for the 45th!
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Thank you for your kind comments regarding your stay! We aim to provide the best service and experience possible, and your testimony indicates we did well. Thank you!
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81 Reviews
12 Reviews
