We enjoyed our visit, but for 2 days straight our room wasn't cleaned up. On the 3rd day we had to go to the lobby to inform the front desk that we needed our room to be cleaned and they did. Just wanted you to know so you can pay a little more attention to that in the future. Other...
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As I explained to you at the desk, when you have your "do not disturb" sign on your door we do not disturb you by asking if you would like housekeeping service. We do in fact pay very close attention to these things as either my Operations Manager or myself verifies all do not disturb signs before letting housekeeping go...
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The walls are way too thin (you can hear every word the person in the next room says), the thumping of elephants (or possibly children) running up and down upper floor hallways is annoying in the middle of the night. The "breakfast" offered is a paltry offering in a tiny space - other hotels at the same price provide much...
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Thank you for staying with us and I do apologize that the hotel was particularly noisy during your stay. Normally, we don't get a lot of noise issues but occassionly we do encounter some rowdy groups. Thank you for your feedback.
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Three of us stayed three nights. We were in town for auditions at the Jacobs school, and for 2 students auditioning it was a great set up. It was a spacious suite, and although it wasn't inexpensive, we were able to save a little money by having a kitchen to prepare food. Our only disappointment was the breakfast. The only...
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Thank you for staying with us while visiting the Jacobs School of Music. I'm sorry to hear that the breakfast was not to your liking. We try to offer as many options as Marriott will allow us to offer but I certainly understand that it can be hard when you are trying to limit your carbohydrates. Thank you for staying...
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Stayed here twice, each time when I brought my family down to visit my oldest son at IU. Having separate bedrooms and TV's is great for unwinding after the drive--the kids can watch their shows and the adults can read, watch TV, or sleep in peace. Good choice of restaurants nearby, and IU is a short drive across town. Rooms...
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We are so glad that our two bedroom suite has been a good fit for you when you have traveled to Bloomigton. We are always pleased when guests return to stay with us and we hope you will be back again.
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I stayed 2 nights in the TownePlace Suites in December 2011. Our 1-bedroom suite was spacious, and I was surprised that the kitchenette had a full-size fridge, four-burner stove, a dishwasher, and an oven. I expected (and would have been fine with) mini-fridge The location is nothing special, but conveniently located to the highway, restaurants, and downtown Bloomington. The bed...
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Thank you for staying with us and I'm glad you enjoyed the two bedroom suite. We do our best to meet all requests prior to a guest checking in so I'm glad to hear that your room was prepared for your arrival. Please return to see us next time you are visiting Bloomington.
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Wonderful hotel, very clean, front desk agent very friendly, hotel offer free movies great place to stay
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Thank you for staying with us and taking the time to write a review. It is so great to hear that our front desk agent was friendly and helpful.We hope you will return next time you are in Bloomington.
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Had a room with queen bed and full size sofa sleeper. Sofa sleeper was marginal in comfort, and the fact that the sheets provided for it were for a twin size bed and the sofa sleeper was a full size made it a rough night getting tangled up with sheets. Could not use the pillow provided in the bed set...
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Thank you for taking the time to post your review. I am very sorry to hear that your experience with us was not a great one. We are always working to improve our service and your comments will help us to do that.
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We come back to this place over and over again, knowing that we can expect spacious, perfectly clean, comfortable rooms and great service. For the first time this year's trip, we had an issue with our thermostat. Maintenance was dispatched at 10 pm to get things working, and we were offered a night's credit. Thank you!
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Thank you for your loyalty to our hotel, we really enjoy seeing guests return year after year. It is very unfortunate that you experienced a problem during the last stay but hopefully we took care of it quickly for you . Thank you for taking the time to post a review.
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Excellent location on the west side of Blooomington with shopping and restaurants near by. Takes about 10-15 minutes to get to the east side of town. Friendly, helpful staff and good housekeeping. Don't stay on the first floor if you can help it. The construction of the building is such that one hears every noise in the floor above. We...
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Thank you for staying with us and for providing feedback regarding your stay. It is always helpful for me to know the areas of the hotel that guests feel need improvement. Thanks to your feedback I will definitely be looking into the condition of each piece of our excercise equiptment in the fitness room. In regards to the A/C units...
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We stayed during the Football weekend and expensive but compared to other place the price was reasonable.
In past we had thanks giving day dinner twice. Prepare food for the reception after the concert third times
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Thank you for posting a review about your stay. We so are glad that you have returned to see us year after year. I do feel it is worth mentioning that the picture you posted of our pool was taken while we were in the process of shutting it down for the season so it doesn't look very inviting.
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