I never thought I would be writing a positive review for a DoubleTree but fair is fair. Stayed here for 4 night son business in Wood Dale. The hotel is in a quiet area and if you get a interior room then it's really quiet. While it is close to O'Hare Airport I did not notice any air plane noise.... More

Although the rooms are tired, the facility has been one I have used for several years due in large part to the renovation of the main lobby space. Located in a quiet piece of town but the bar area and restaurant provide services enough to make this a positive stay. I have spent $12,000 there in the past two years... More

I have to hand it to these folks - they managed a hotel full of hockey teams attending the Bauer Invitational without a blip. Great customer service and very helpful all the way around. Their patience was exemplary. Rooms were a bit small however to be called "suites" but they were clean and well taken care of. A few small... More

I like this place a lot and have stayed several times, however, the rooms are in disrepair. Staff are great and very helpful. Restaurant dinners are good and the breakfast buffett's are excellent. But, it is high time they revamp their rooms.........here's a description of mine: *I went through 3 rooms before I got one that had a working HVAC... More

Loved this place -- in very quiet location once you get off the freeway (in warehouse area, but very green, with ponds, etc.). MAKE SURE YOU HAVE A CAR to get around. If you do, the eating spots, petrol spots and even churches are all within a few minutes. The actual hotel was great: smiling staff, and very helpful (well,... More

I loved everything about this hotel, except...no free wifi. I mean, really. Even McDonalds has free wifi More

My biggest frustration was the unreliability of the shuttle bus service. Prior to our arrival, we were told that there was a shuttle bus that could take us to the nearest commuter station. Relying on that information, we decided that we would not rent a car during our stay. Upon check-in, we were told that all we needed to do... More

I got a great deal on this hotel through Priceline and really enjoyed my stay there. I arrived late in the evening the first night and was happy that the check-in process was very easy and smooth. The gentleman who greeted me was very friendly and even gave me a warm chocolate chip cookie upon checking in! That's my kind... More

I have taught our class in many a hotel throughout the US and I must say this was the best service I have recieved of any we have been at. The staff at this hotel, from the front desk to houskeeping, restaurant and banquet staff and Jay who arranged all the details of my seminar, took pride in serving their... More