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Courtyard Chicago Wood Dale/Itasca

3.0 of 5
900 N Wood Dale Road, Wood Dale, IL 60191
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Courtyard Chicago Wood Dale/Itasca
Ranked #1 of 2 hotels in Wood Dale
3.5 of 5 stars 28 Reviews
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28 reviews from our community

    Trip type
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Date Rating
Rockford, Illinois
1 review
3 of 5 stars Reviewed 17 May 2012

My stay overall was fine but I was surprised to see that I was charged for the bottled waters that were sitting on the counter, next to the coffee maker, to the tune of $5 per day with no warning on this. From now on, I will purchase my own drinking water at the grocery store for 87 cents a... More

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Juneau, Alaska
Top Contributor
52 reviews 52 reviews
Reviews in 15 cities Reviews in 15 cities
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 27 March 2012

Ok. So this hotel advertises themselves as being "a hotel near O'Hare airport" but it'll cost you at least $50 in taxis round trip to get to and back. Very helpful staff. Extremely helpful, but in the middle of nowhere.

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Dan Naughton, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review
3 April 2012

Thank you for explaining about your experience but I apologize if we appeared farther away from O'Hare Airport than you may have expected. We are only 10.5 miles away and we do list the approximate cost to and from this airport via taxi on our site for assistance. I am glad to hear that you felt our staff was extremely... More

Derby, Kansas
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 11 March 2012

This place barely get's a poor rating from me. I reserved a king size bed and when i checked in their was non available. I asked if I would get a cheaper rate and they refused. The door to my room had an issue that made it hard to open, I had to complain about this twice to get it... More

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Dan Naughton, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review
13 March 2012

Thank you for taking the time to tell us about your experience. I apologize that it took so long for our staff to respond to your issues. I am glad to see that your stay ended enjoyable. Our breakfast area was newly renovated last August, but we still don't have free breakfast unless purchased in a package rate. The credit... More

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Lowell, IN
Senior Contributor
21 reviews 21 reviews
Reviews in 17 cities Reviews in 17 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 16 January 2012

I Pricelined this hotel and received a pretty good deal. The lobby looks to be newly updated and they have a nice little food bar that was not open when I checked in. The staff was pretty nice. The room was pretty nice too, the only complaint was the pillows were terrible. The bathroom is huge with the sink being... More

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North Carolina
Senior Contributor
40 reviews 40 reviews
Reviews in 21 cities Reviews in 21 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 January 2012

Updated lobby, very friendly greeters, bar w/draft & drinks, food, great location.

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Columbus, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 25 October 2011

Stayed two nights while in town for a business conference. The room was spacious, clean, and had nice amenities. Good parking availability. I showed up very late for checkin, around 1 am, and was instantly buzzed in to the front doors. (I have had experiences with other hotels where I had to wait for several minutes before someone noticed I... More

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Howard Lake, Minnesota
1 review
1 of 5 stars Reviewed 22 September 2011

The hotel in general was pretty clean and contemporary looking but the service was horrible. We weren't informed at the front desk at all about any of the amenities or that they provided a free shuttle to the surrounding 5 mile area. We found this out after driving to the train station ourselves and parking there. The room didn't have... More

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Dan Naughton, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review
24 October 2011

I sincerely apologize for the lapse in service that we supplied. While we did just recently open our Bistro restauarant, you should have received the service Marriott is known for in the industry. Our Front Desk assocaites also should have been more informative regarding our services. I know that if you returned today, you would definitely see the difference in... More

Saint Louis, Missouri
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 15 September 2011 via mobile
1
person found this review helpful

My husband and I stayed here a weekend in September for an event I had in Downtown Chicago. We stayed in the suburbs due to the less expensive prices, free parking and nearness to highways. This hotel has been updated recently and is run by Marriott. We were very happy with our stay. Everything was incredibly clean and they even... More

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Arlington, Virginia
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 28 July 2011

I'm trying to separate my general experience from the effects of staying there during the renovation. The lobby, front desk and restaurant were completely closed; the main entry was thus a side door, and checkin was a 1st floor bedroom. The hallways were not air conditioned, and a temporary dining room was set up in another area which required you... More

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Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 15 July 2011

This hotel is very conveniently located near the Elk Grove Village business park. The hotel was currently under a lobby renovation - so one of the emergency exits was propped open and you registered in one of their suites. That made the lobby very hot & I didn't feel great about that door being unattended. I'm sure once the renovation... More

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Additional Information about Courtyard Chicago Wood Dale/Itasca

  • Courtyard Wood Dale
  • Wood Dale Courtyard
  • Wood Dale Marriott
Address: 900 N Wood Dale Road, Wood Dale, IL 60191
Price range (per night):* INR4,929 - 8,289

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Courtyard Chicago Wood Dale/Itasca
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