Found an excellent rate for a 5-night stay...definitely too good to be true. Horrible remodel of old Best Western. Obviously been through many owners. Decor beyond outdated, bed linens look dirty, lamp shades stained, mildew in shower, bathroom faucet fixtures corroded. Too grossed out to shower in there. Only stayed 1 of the 5 nights booked. We can all do... More

although this hotel is located outside the city of chicago, i would recommend it. it is really cheap, but the service is great. we paid for 2 double-rooms for 4 night about about $270. parking is for free. the included breakfast is really good and the food in the restaurant is also good. the staff is totally friendly and helps... More

The room was okay the front desk people need some serious manners and on the day of check out don't start knocking on the door at 9am when they knew you got back from church late and heaven forbid you need the shuttle because it's like you're taking away their birthday or something and don't forget to pack your plunger... More

As a hotel, this is basic, nothing fancy, but quiet and comfortable; we stayed for nine nights. However, the staff and service were outstanding, especially the shuttle-van (Kudos to Jim, our absolute favorite, and to Todd and Pedro); when we needed to get to or from the Metra Trains or the CTA Blue-Line Subway, they were there for us (except... More

I actually enjoyed myself while staying at the Best Western. All of the staff was very well trained and was very helpful about places to go and things to do. The young lady there by the name of Tiana was very very helpful. She took the time out to help me with directions which in fact were very good. She... More

Where do I begin? checked in...they had a rate $31 higher than quoted.....told my room was upstairs.... directed to nearesr flight. wheel in my 200lbs of equipment and start hauling it upstairs only to find that i had the very last room 100 yards away, where i could have driven my car to and unloaded from there.....get everything in room...time... More

Where do I begin! This place needs to be torn down and the earth around it scorched. Do not even think about getting a non-smoking room here, because they all smell like smoke, because the whole hotel smells like smoke, or mildew or worse. I was given a room here when the Best Western in DesPlaines overbooked me. "Just 3... More

Our company had 6 rooms for 5 nights. They had no internet access at all. When the guys approached the front desk they were told they would restart the server. This happened for 2 days and did not correct the problem. I called the front desk and spoke to the manager Tatiana, she was extremely rude and even laughed when... More

There is very little to recommend this hotel save the location. The rooms were tiny and decorated with as little aesthetic as possible. They were also just this side of acceptably clean. I always like to look at the shower head; if it’s dirty you know what kind of attention to detail the rest pf the room is getting… it... More