We stayed in two rooms in October to get together with family and shop in Gurnee. The rooms were really spacious and well laid-out. The pool was nice and clean, as were the rooms. The beds were really comfortable. The service was very spotty, however, and that goes a long way in making or breaking your stay. The problems we... More

I stayed at this hotel while being evaluated at the Cancer Treatment Center in Zion. We had a room with one king bed and one queen the beds were very comfortable and had plenty of blankets and pillows. The sink and mirror were outside the bathroom which was very handy with 2 people getting ready in the morning. It had... More

We stayed at the Hawthorne Suites during a weekend trip to Great America. We booked 2 rooms (with 2 beds each - 1 King and 1 Queen). The rooms were beautifully appointed, clean and spacious. The sink was outside the bathroom./shower - which depending upon your tastes, is a good thing or bad thing. The complimentary toiletries were minimal (1... More

The place exceeded our expectations. We chose it due to its proximity to Six Flags. Well, first of all, they upgraded us for free to a two king-size beds room because a smaller one was not ready. The room was spacious, a rare feat in mid-range hotels these days. It also had a mini-kitchen, which we always find very convenient... More

This was my first time staying at this location. I stayed for 3 nights while in the area on business. First of all, for the golf lovers, the hotel shares the property with a very nice golf course. I wish I had brought my clubs and added an extra day to my trip to play 18. In any event, here's... More

We came in because my mother was having surgery for breast cancer at the Cancer treatment centers of America. My Aunt, Sister, and one year old nephew slept in the King size bed together. My aunt broke out first and we took her to the hospital were they gave her cream for scabies. My sister had to fly home because... More

We were relocating to the Northern suburbs of Chicago from Miami and had to extend our stay at the Hawthorn by almost 2 weeks as our movers did not fulfill their committment and basically left us stranded! However, thanks to the wonderful staff at Hawthorn - they really made us feel at home. We could not have asked for a... More

It's not the hotel's fault-maybe-but it does prevent them from being excellent. I'll start at the beginning. Check in was fine, lobby is clean, and I see that they have a couple of computers for the public to use. The pool, spa, and fitness room were all very nice and clean. The hotel is a little off the main drag... More

This hotel is NOT well managed. During a 3 hour power outage, the front desk did nothing to assist any guests, even after the emergency lighting in the halls failed and it was after dark. NO ONE could find their way anywhere in to hotel until after 9:30pm. No credit was allowed at checkout for this and my letters and... More