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Grizzly Jack's Grand Bear Resort

2643 IL 178, Utica, IL 61373
Hotel amenities
Grizzly Jack's Grand Bear Resort
Ranked #2 of 3 hotels in Utica
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849 reviews from our community

Traveller rating
    185
    187
    157
    148
    172
See reviews for
Families
665
 
Couples
24
 
Solo
3
 
Business
11
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Chicago, Illinois, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 16 June 2013 NEW

We stayed at one of the villas located within Grizzly Jack's Grand Bear Resort and we were pleasantly surprised by the great atmosphere and decor! There was plenty of room, nice dining room and kitchen, a fireplace in the living room, and a jacuzzi in the master bedroom ... really nice vibe! The place is really close to the tracks... More

Was this review helpful? Yes 1
Grizzly_Jacks_Resort, Guest Relations Manager at Grizzly Jack's Grand Bear Resort, responded to this review
17 June 2013

Dear Rayna H, Thank you for your wonderful comments! We are happy to hear that you enjoyed your stay and we hope to see you in the very near future! More

Munster, Indiana
2 reviews
3 of 5 stars Reviewed 14 June 2013 NEW

We stayed in a villa and had a good time. There was plenty of rooms/beds but the bathroom "situation" was hard with 13 females :) We had issues with one of the toilet's leaking and the fridge not being cold enough even though it was turned all the way up. Luckily we had a cooler with ice to put our... More

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Grizzly_Jacks_Resort, Guest Relations Manager at Grizzly Jack's Grand Bear Resort, responded to this review
17 June 2013

Dear Momier, Thank you for your comments! It is great to hear that you had a good getaway. We do apologize for the maintenance issues during your stay. We have passed your comments on our Maintenance manager. We are currently putting up new rides in the Amusement Park and hope that you will come and stay in the future to... More

Eureka, Illinois
1 review
1 of 5 stars Reviewed 13 June 2013 NEW

We have made two visits to Grand Bear Resort, however, it has been several years since we have been there. The first visit was in the first year of operation so we chalked up the issues we had to growing pains. I spent 17 years in the hospitality industry, primarily running restaurants, so I appreciate the difficulties involved in such... More

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Grizzly_Jacks_Resort, Guest Relations Manager at Grizzly Jack's Grand Bear Resort, responded to this review
14 June 2013

Dear CRob72, We appreciate your comments! They only help us to improve for the future. We apologize for any inconveniences you may have experienced during your stay and hope that you and your family will visit the Waterpark again. More

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Deer Creek, IL
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 8 June 2013

This was a long weekend trip we have had booked for over 3 months. upon arrival we were told that a few of the rides may be closed because they were replacing them and because of the inconvenience we would be able to use the ropes course, zip line, laser tag, and putt-putt golf for free. Sounds good right? NO... More

Was this review helpful? Yes 4
Grizzly_Jacks_Resort, Guest Relations Manager at Grizzly Jack's Grand Bear Resort, responded to this review
10 June 2013

Dear Dexter L, Your feedback is important to us. We are disappointed to hear that our resort was not exactly what your were looking for. Of course it is our goal to ensure that guests of all ages are happy throughout their stay. Please feel free to contact our General Manager, Brett Sullivan, and bsullivan@grizzlyjacksresort.com. More

Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 28 May 2013

Rooms are average w/ microwave and mini-fridge. Could use better beds/linens/towels. Staff was pleasant. Pool area clean. Skip breakfast buffet. Lunch/ dinner menu at Jack's place adequate but slow service. Nice if you have small children as kids 12yrs+ may get bored quickly. 1-2 days more then enough time to spend here.

Was this review helpful? Yes 1
Grizzly_Jacks_Resort, Guest Relations Manager at Grizzly Jack's Grand Bear Resort, responded to this review
29 May 2013

Dear Jeanetrc, Thank you for taking the time to share your comments as they are very important to us. We hope to see you and your family in the future. More

Normal, Illinois
1 review
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 20 May 2013

We stayed here this past weekend, May 18-19 (checked in on May 18 and checked out May 19). I called to make the reservations on the morning of May 18th. There are several reasons that I feel the facility is not worth the price that is charged for your stay. We have stayed at other water park hotels before and... More

Was this review helpful? Yes 29
Grizzly_Jacks_Resort, Guest Relations Manager at Grizzly Jack's Grand Bear Resort, responded to this review
22 May 2013

We appreciate your comments. It is important for us to be aware of any issues that you experienced during your stay. We deeply apologize. Please be assured that your comments have been shared with management and will be addressed. If you have any questions or concerns please contact us at bsullivan@grizzlyjacksresort.com More

Addison, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 19 May 2013

Pros- Villas are spacious. Plenty of room for Pack N Play and luggage with room left over. Beds are quite comfortable. Showers have good water pressure. Trolley comes quite frequently; however, you may call if you want to make sure it stops at your villa. Short drive from Chicago & suburbs. Cons- The floor on the main level was filthy.... More

Was this review helpful? Yes 10
Grizzly_Jacks_Resort, Guest Relations Manager at Grizzly Jack's Grand Bear Resort, responded to this review
20 May 2013

Dear kquinn596, Thank you for choosing Grizzly Jack's Grand Bear Resort! We are sorry to hear that your stay was anything less than perfect. Our ultimate goal is that all of our guests leave with a smile on their faces and the feeling that they want to return. Please contact us at bsullivan@grizzlyjacksresort.com with any questions or concerns. More

Saint Louis, Missouri
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 17 May 2013 via mobile

The Villas are nice and spacious. Terrible Mosquitos! Waterpark was nice. Amusement Park was barely an amusement park at all. The food at Jacks was aweful for the value. It was ok if you have a Groupon Special!

Was this review helpful? Yes
Grizzly_Jacks_Resort, Guest Relations Manager at Grizzly Jack's Grand Bear Resort, responded to this review
20 May 2013

Dear leoandmk, Your feedback is important to us. Thank you for your comments. We are sorry that you were not completely satisfied with your stay. However, we are pleased to hear that you enjoyed the waterpark. Please contact us at bsullivan@grizzlyjacksresort.com with any additional questions or concerns and we hope to see you in the future. More

Rockford
Senior Reviewer
10 reviews 10 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 28 April 2013

the building and rooms themselves are very nice..had a room in the main lodge... no coffee maker in the room the water smelled like sewer-made me throw up after I tried to brush my teeth with it no fitness area even though there was a sign for one..not even a basic treadmill... they should make guests aware to they are... More

Was this review helpful? Yes 1
Grizzly_Jacks_Resort, Guest Relations Manager at Grizzly Jack's Grand Bear Resort, responded to this review
30 April 2013

Dear Sammi M, Thank you for your valuable feedback. We do apologize for any inconveniences that you may have experienced. We do have complimentary coffee at the front desk and we are in the process of turning our fitness center into a business center. Please feel free to contact us at bsullivan@grizzlyjacksresort.com with any questions or concerns. More

Chicago, Illinois, United States
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 19 April 2013

Stayed in vacation villa. The villa had everything and more. Very clean. Enjoyed it very much. The water park was decent. Hot tub was closed during our visit. That blew but water park was clean. Restaurant was a little slow. Sat 10 minutes before anyone greeted us.. Food was ok.

Was this review helpful? Yes 3
Grizzly_Jacks_Resort, Guest Relations Manager at Grizzly Jack's Grand Bear Resort, responded to this review
20 April 2013

Dear Pam N, Thank you for choosing Grizzly Jack's Grand Bear Resort! We are pleased to hear that despite a few issues that you experienced you still enjoyed your stay in the Vacation Villa. We appreciate your comments and hope to see you in the the near future. More

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Additional Information about Grizzly Jack's Grand Bear Resort

Also Known As:
Grizzly Jack`s Grand Bear Hotel Utica
Grizzly Jack`s Grand Bear Hotel
Grizzly Jacks Grand Bear Resort
Grizzly Jacks Grand Bear Hotel
Grizzly Jacks Grand Bear
Grizzly Jacks
Address: 2643 IL 178, Utica, IL 61373
Region: United States > Illinois > Utica
Amenities:
Business Centre Fitness Centre Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 hotels in Utica
Price range (per night): ₹8,587 - ₹51,810
Official Description (provided by the hotel):
Grizzly Jack's Grand Bear Resort offers skin-drenching fun all year long right in the beautiful setting of Starved Rock State Park. Located just 90 minutes from Chicago or the Quad Cities and an hour from Bloomington or Rockford, our 60 wooded acres offer all of nature's wonders, featuring 60,000 sq. ft. of Indoor Entertainment! This includes Grand Bear Falls Indoor Waterpark and Enchanted Forest Indoor Amusement Park, beautiful lodge accommodations, as well as our 1800 sq. ft. vacation villas and luxurious 2800 sq. ft. cabins. Enjoy a variety of dining options, including BBQ ribs, hot sandwiches and made to order pizzas at Lumber Jacks Pizzeria and Sports Bar. During the summer months guests can enjoy a cool refreshing drink at Bandits Bar, which is located on Bear Island next to our very own Curtis Canyon. Next to Bear Island enjoy our “Castle in the Woods” playground area and test your skills at our 18 hole Canyon Creek Miniature Golf Course (an extra $5.00 charge per person for guests of the resort; $6.00 for the general public). All lodge rooms include a microwave, mini-fridge, coffee maker, hair dryer and free wi-fi internet access. Our Vacation Villas are a 2-story townhome with a fully-applianced kitchen (basic pots and pans and place settings are provided), 2 bedrooms and 2 bathrooms. Our Log Cabins offer 3 bedrooms, 4 bathrooms, a fully-applianced kitchen (basic pots and pans and place settings are provided), 3 fireplaces and a plasma TV in our oversized Great Room. Other resort amenities include the Cave Arcade with over 60 games, the Wave Cafe Snack Shop, the Honey Pot Sweet Shop & Grizzly Bean Gourmet Coffee Shop, the Moose Crossing Convenience Store and the Northwoods Niche Gift Shop. Our Grand Bear Conference Center includes over 8000 sq. ft. of meeting space, including 6000 sq. ft. of Grand Ballroom space to accommodate your larger functions such as weddings, family reunions, etc. ... more   less 

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