This hotel was in a great location and the staff was awesome. They were friendly, courteous and very willing to help. The friend that I was traveling with got sick and we needed help with information, and transportation and the desk staff was great with both. The hotel shuttle to the train that takes you into downtown Chicago was a... More

Stayed here twice recently. A solid Doubletree. Staff was very friendly, room was clean and in good shape on both stays (I stayed in both wings). Small gym is very nice. Kid loved the indoor outdoor pool. Room service was quick and food decent.

I spent 4 nights in the doubletree hotel for a business trip and was very impressed by the accomodations provided by the staff for our meetings held in their conference rooms. We had severla meals in the top floor dining room and the food quality and atmosphere was excellent.

The staff at front desk is the best we ever experienced and feel very welcomed by the management. The best part was when we got there after a long hours of driving we were hungry and thirsty they offered us cookies and we were in time for their wine tasting. The location is within walking distance to almost everything, they... More

Our cast and musicians stayed at this hotel while taping a special for PBS. The staff was friendly and helpful, the rooms were comfortable and clean, the business center really came in handy, and the chocolate chip cookies kept coming!

Hotel is surrounded by many places you can walk to shop or dine. Staff is excellent and were able to hanle minor or major request. Shuttle service was more than helpful to recommend places and provide transportation.

I would like to thank the management staff and especially Samir (front desk) for their genuine hospitality! Samir went out of his way from the time that I checked in, asking me if I had a good flight coming in from Pittsburgh, to NOT only directing me to the nearest "favorite" restaurant but going as far as making a phone... More

Quick check in by friendly staff on a busy night. The warm chocolate chip cookie didn't make it to our room. The room was quiet, clean and comfortable. Bright white towels and washcloths in the bathroom - nice soap and shampoo, too. Plenty of hot water for our morning showers. We enjoyed the breakfast buffet in Jameson's Original Charhouse on... More

I stayed at the DoubleTree recently for a business conference, and overall it was clean, efficient, and well suited for business meetings. The restaurant seemed overwhelmed, which is strange considering how many conferences the hotel must host a year, but I had an overall good experience.