I quite frequently end up staying at this hotel while travelling on business, and I would agree with earlier reviews that the service was very much lacking in the past. However, my recent visits there have shown marked improvement in that area and I would now rate this as an excellent all-around value hotel as the facilities and rooms were... more

From the time we walked thru the door, my colleagues and I were greeted as Special Guests. The front desk team were friendly and checked us in with great ease and professionalism. The Marketing Director, Howard Meincke was especially nice, thanking us for choosing the Radisson and making sure that if we needed anything during our stay that we could... more

Was here on business and this property was excellent. No frills and easy check-in. Very spacious rooms. They have the beds where you can set your own firmness on each side. Check out was also easy. Nice restaurant in the hotel and the breakfast buffet was great. I would book the room via one of the travel websites instead of... more

Room was clean, Sleep Number bed was comfortable. Bathroom was pretty, with granite countertops. Ventilation system in bathroom (always on) was noisy while trying to sleep, but ok once we shut the bathroom door. Wireless internet was a bit slow, but free. I would defintely stay here again. more

Overall, the hotel was disappointing but not in the areas you would normally expect. The good things include the comfortable sleep number bed, free WIFI and a fairly comfortable room (ignoring the rip in the carpet). The location is good and restaurants are close by. The very disappointing feature is on service - therre are quite a few employees who... more

Was really shocked with this particular Radisson since i had generally had good luck with others. Upon check-in the clerk who spoke very little English and was dressed in jeans and a white t-shirt took 10 to 15 minutes to find my reservation and actually get me the key card. While walking to my room i noticed that this hotel... more

One would expect a high level of professionalism from a Radisson but the hotel was just a namesake one. First the staff who checked us in was horribly rude! He had no idea what good customer service was and we were actually shocked by the way he was behaving. Other than the fact that we did not get the rooms... more

I booked this hotel through united.com for one night on Sat. I don't even know where to start. First, the condition When I first got there, it looked pretty good from out side. But the room was not a 3 or 4 star hotel. The carpet was quite old and two lamp out of four weren't working. One phone wasn't... more

I booked through Priceline and the hotel seemed nice. We'd stayed in a Radisson once before and while the staff at that hotel was rude, the hotel itself was nice. This time in Schaumburg, both the staff and the facilities left something to be desired. I went to check in and was told that Priceline only reserved one room on... more