Courtyard by Marriott Chicago St. Charles (Saint Charles, IL) - Hotel Reviews

LeakyWader

Dallas, Texas

Senior Contributor

22 reviews

Reviews in 18 cities

10 helpful votes

“Decent but has issues”

Reviewed 3 May 2012 via mobile

Wifi is slow. Rooms are pretty good but need updating. No HD.

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We have some great news for our guests. We will be turning on HD this Friday, May 11th in all of our guest rooms. We are also adding more bandwith for faster internet the week of May 8th. We hope you are able to come back and enjoy these upgrades. More

PMA6642

Grand Marais, Minnesota

Senior Contributor

25 reviews

Reviews in 7 cities

3 helpful votes

“Nice Place but ... could have been better”

Reviewed 24 April 2012

The location, the cleanliness, the staff were all great. But certian aspects did not set well with me after staying there for 5 nights. Some of these seem to have been because of corporate decisions/guidelines not due to the staff. Examples: no complimentary breakfast, not even continental, some of the guests seemed to have coupons for free use at the... More

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Thank you for your comments. I am very glad to hear that you found our service excellent and the cleanlienss of our hotel excellent. It was mentioned that you stayed in a room with a king size bed and a pull out sofa. For three adults in one room, we recommend booking our double queen room. This gives you two... More

nvky

Bowling Green, Kentucky

Senior Contributor

36 reviews

Reviews in 22 cities

19 helpful votes

“Nice hotel”

Reviewed 27 February 2012

The hotel was in a very good location for our needs. Our King room was very clean, bed was comfey and all linens were in good condition. Heat & Air worked well. Enjoyed the in room fridge. Great Restaurants nearby. Did not have time to use it but the pool area looked very nice. Would stay here again.

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Thank your for your kind comments about the condition and cleanliness of our hotel. Our staff takes pride in their work, and it shows. We appreciate you taking the time to give us your feedback. See you again soon. More

Launce

Toronto, Canada

1 review

“Simply Excellent!”

Reviewed 2 November 2011

This hotel is top notch. I will stay here again when I am in St.Charles again.

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Thank you very much for your kind comments! More

CKETRCE

Orlando, Florida

1 review

“Extended Stay After Selling Our House”

Reviewed 18 August 2011

We sold our house quicker than we anticipated. We stayed with our two dogs and children for a long time before we moved. We wanted our son to finish the school year. They went out of their way to make us comfortable in a tough situation. They were sweet to my boys and dogs. The pool is so nice. The... More

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It is so nice of you to write a review about your stay. I know the staff loved having you at the hotel. It makes our day to make you and your family feel at home. We are so glad everything worked out so well during your move. Take care. More

MIBobbi

Lansing, MI

Contributor

15 reviews

Reviews in 4 cities

5 helpful votes

“Beautiful rooms, comfortable bed, great overall stay”

Reviewed 29 July 2011

My husband and I stayed here for a wedding in West Chicago. The hotel check-in and check-out process was quick and simple. We stayed in a King room. It was very nicely decorated and very clean. The drapery in the room blocked enough light that we easily were able to sleep in the next morning. We would definitely stay here... More

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Thank you for taking the time to share your feedback. I am so glad to hear that you enjoy the comfort and luxury of our rooms! More

Texas2011a

Pensacola, Florida

Top Contributor

51 reviews

Reviews in 26 cities

19 helpful votes

“Great hotel, very quiet and clean”

Reviewed 20 July 2011

We stayed here just after Christmas, so this mostly business hotel was almost empty and very quiet. Our room was clean, and breakfast was great. Highly recommended.

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So glad to hear that you enjoyed your stay. Thank you for your comments. More

aleahx

zürich

Reviewer

3 reviews

Reviews in 3 cities

1 helpful vote

“good business hotel”

Reviewed 24 June 2011

the hotel is located outside of st.charles city center but close to supermarket and restaurants. it has a nice pool and whirlpool and the gym is also satisfactory. they recently changed their restaurant. unfortunately the style changed. I like the buffet style better. the food though is still good. staff are friendly and hotel is clean.

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Thank you for comments and feedback. We love being part of such a wonderful town. More

hipmomof2IL

Chicago, IL

Senior Contributor

24 reviews

Reviews in 10 cities

3 helpful votes

“We loved it~highly recommend!”

Reviewed 23 June 2011

Everything about our stay here was great! The kids loved the pool. The on-site breakfast was great, since I was on business and we only had one car! Very clean and the staff was very helpful and accomodating!

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I am very proud of our staff. I am happy to hear that they helped make your stay extra special. More

rockookstate7

Dallas, Texas

1 review

“Best hotel for the family”

Reviewed 23 March 2011

I have 4 young children and a high maintenance wife and have never been totally satisfied with a hotel until we stayed here for Spring Break Week. Everything was set up perfectly for an enjoyable vacation. The rooms were comfortable and always clean, and the hotel staff answered all our questions for a fun filled trip that didnt hurt my... More

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It is wonderful to hear how your family enjoyed your stay. We appreciate you choosing the Courtyard during your visit to St Charles. More

Courtyard by Marriott Chicago St. Charles Hotel, Saint Charles

Courtyard by Marriott Chicago St. Charles

16 reviews from our community

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