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Pheasant Run Resort and Convention Center

3.0 of 5
4051 East Main Street, Saint Charles, IL 60174
Hotel amenities
Pheasant Run Resort and Convention Center
Ranked #8 of 12 hotels in Saint Charles
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306 reviews from our community

Traveller rating
    116
    66
    50
    37
    37
See reviews for
Families
60
 
Couples
97
 
Solo
13
 
Business
89
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Saint Louis, MO
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 20 May 2013 NEW

It's obvious when arriving the facilities need a face lift, and you will find the same upon arriving in your room. There are dirt spots on my comforter and the shower needs to be really cleaned. With that said, the staff is extremely friendly and accomodating for all needs from organizing meeting rooms to setting up golf for any number.... More

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Wild Rose, Wisconsin
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

Pheasant Run has lots of fun things to do and is a great place for groups of people to stay. The staff is very nice and helpful. Beautiful golf course and wonderful swimming pools, etc. Check it out online and give it a try if you go the area - you will be comfortable.

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North Carolina
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 7 May 2013

Pheasant Run isn't a bad place, but it is definitely dated and could use some serious updating. The cost per night, plus the mandatory resort fee, even if you don't use the resort facilities, should be used towards replacing the carpeting throughout and updating the TVs and bathrooms. I will say that overall the staff is extremely friendly and accommodating.... More

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See 2 more reviews by hbrittingham for Saint Charles
Lombard
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 May 2013

My husband and I came to celebrate our first wedding anniversary. I had mentioned it in the comments when making my reservation and when we checked in we were given an envelope with a card congratulating us on our anniversary and giving us two drink coupons. I forget the front desk clerk's name but he was very nice and made... More

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See 2 more reviews by Amanda T for Saint Charles
Durham, North Carolina
1 review
5 of 5 stars Reviewed 2 May 2013

all the staff is very friendly, and helpfull, there was never a problem. yes they are trying renovate, and some things always come to the surface with that situation. St charles is a nice neet little town, and lots of places to visit. Yes it is off the beatten path, and takes a little time to get there. but the... More

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Chicago, Illinois
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 May 2013

We live in the area and have visited PR for several occasions, including a wedding on the premises. The whole place needs upgrading. This trip we stayed in the Gulf tower, which was much nicer (and closer to everything) than the courtyards. The last time we stayed in the courtyards, in the summer of 2010, there was a 'wet towel'... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 29 April 2013

Stayed there for four nights when attending a conference. The weather did not play along and the rain kept us mostly indoors other than for 12 holes of golf one morning. Full marks to the golf pro and his team who went out of their way to assist and make the golf game memorable. Nothing was too much for them.... More

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Chicago
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 21 April 2013

We live in the Chicago area and decided to take a one-night mini-vacation with the kids to Pheasant Run. Our room, 2 double beds, was very nice, well decorated and clean. Included desk and 2 chairs. Good quality bedding and pillows. The TV service, however, was awful: $15.99 to rent a movie and very little free TV for the kids.... More

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Fairview, Texas
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 19 April 2013

This place is well past it's prime. it might have been ok 40 years ago. Most of the rooms look like they were designed to be entered from outside, but a new hallway was created after the fact. Thus, your window view is to the hallway. I had a flat screen TV but I heard this is an upgrade to... More

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If you are looking for an easy getaway close to the city, pheasant run is the place. You never have to leave the comfort of the hotel! Great nachos! Ben and Jerry ice cream. Stuff for the kids to do. Lots if pools. Classy and relaxing at the same time. And the staff will go out of their way for... More

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Additional Information about Pheasant Run Resort and Convention Center

Also Known As:
Pheasant Run Hotel Saint Charles
Pheasant Run Hotel
Address: 4051 East Main Street, Saint Charles, IL 60174
Region: United States > Illinois > Saint Charles
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Children Activities Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotels in Saint Charles
#5 Family Hotels in Saint Charles
Price range (per night): INR6,586 - 10,715
Hotel Class:3 star (3*)
Reservation Options:
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