I have stayed at this location numerous times and have always been extremely satisfied. The hosts are very helpful with any questions I may have and go out of their way to make my stay a pleasent one. The locations is very beneficial for my needs and I have always found the rooms extremely clean and quiet in the evening.

Stayed at the Inn for just one night prior to a trade show for business. While I would probably not prefer the regular room area that have doors opening to the outside, I did like the executive area that had the doors inside one newer looking building. The room was clean and large. Furnishings were a bit outdated but had... More

I and many of my friends have stayed at this motel many times over the past few years. We have always enjoyed its location and friendly staff. The rooms are very clean and pleasant to stay in.

I have stayed at this hotel a number of times over the last few years. I have never had a bad experience with my reservations and the personnel have always been pleasant and helpful. The location is nice for all the St Charles attractions. The rooms have always been OK, though I feel the "business class" rooms are nicer than... More

I've been staying at this property twice a year for at least five years and the experience only gets better with each stay. The rooms are always VERY clean and well maintained. The staff is friendly and always accomodating. This property is an exceptional value and I would reccomend it to anyone!

I can't say enough good about the people here. And the hotel itself is very nice, too! I was in a very difficult situation, but the night desk clerk, Liz, really came through for me. Only a few hours prior I was at the Red Roof Inn, Hofffman Estates. However, I awoke there to find lots of company in bed... More

Reserved a king, non-smoking room. Checked in; Paula "upgraded" us to a room in their "executive wing". Opened the door to the room - someone was already in there. Came back; Paula spent 10 minutes looking in computer, room file, then a call to the owner, then a call to the GM before addressing the actual problem that we didn't... More

As a young traveling professional, hotels matter to me: I absolutely LOVED Best Western Inn of St. Charles! Great hotel staff, excellent location (near various food joints, lots of space, good neighborhood) -- everything you'd expect from a top-rate hotel at a fraction of the cost. A definite must-see!

Customer service is a huge plus at this BW motel in St. Charles. Large, clean rooms with all the necessary amenities. Small breakfast area, but if you take back to your room, it is like having room service. Easy in and out of parking lot off main highway, close to Historical St. Charles, Geneva and all the restaurants you can... More