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Best Western at O'Hare


Hotel class 3.0 of 5
10300 West Higgins Road, Rosemont, IL 60018
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Reviews you can trust

83% Recommend
4.0 of 5 stars 37 reviews
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By trip type
All (37)
[ Date ] [ Rating ]
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3 of 5 stars
Westlake, Ohio
13 Nov 2009 | Trip type: Business

This hotel is in a great location near O'hare airport and close to the highway they have a free shuttle to and from the airport as well as free parking including long term parking if you are leaving chicago. the rooms were clean compared to other hotels at the same level and it's definitely a bargain price if you go... more

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5 of 5 stars
ILLINOIS
17 Sep 2009 | Trip type: Couples

Friendly, clean and staff very helpful. The location is very safe and secure. Returning back from our vacation my battery was dead on my vehicle, the driver that picked us up from the airport went out of his way to get us back on the road. A BIG - THANK YOU for doing this. I would stay there again. more

Management response from
Jim Harness, Manager

Thank you for your review and I'm sorry to hear your battery was dead when you returned from your trip. I appreciate your comments on the driver assisting in getting you going again and have passed on your review to all staff. Thanks again and we look forward to serving you the next time you pass our way.

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4 of 5 stars
Groningen, Nederland
9 Sep 2009 | Trip type: Couples

There are already quite sime reviews on this hotel. Most has been said. A bit worn out but clean. Close to airport terminals and blue line. I am certain that regulars like airline people find a second home in this place. For those who just pass on , the hotel passes on. Why i should come back:: the shutle bus... more

Management response from
Jim Harness, Manager

Thank you for your comments. I have passed your compliments on to the shuttle drivers and shared your review with all staff. I do appreciate the comments on the breakfast, great service and great value, and apologize for any misunderstanding on the breakfast included with the room. Thanks again.

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4 of 5 stars
Toronto
18 Aug 2009 | Trip type: Family

We stayed at the Best Western on a park and fly rate as we were driving from out of town. The shuttle was exactly on time, and very efficient. The rooms were nice, and the staff were accomadating. Overall a very good hotel. The parking for park and fly is not on the premises, but not a far walk back... more

Management response from
Jim Harness, Manager

Thank you for your comments on your experience with the Park and Fly package. We appreciate the time you took to share your comments with us and we do review these comments with all staff. Thanks again and we look forward to serving you again in the near future.

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4 of 5 stars
Oakland, CA
12 Aug 2009 | Trip type: Couples

Our flight landed at midnight at Chicago O'hare and we didn't want our friends to feel that they had to accommodate us. We booked this hotel because it was so close to the airport, it was cheap, and it has a free shuttle from the airport. It was so easy & simple. The bed was comfortable, but the decor was... more

Management response from
Jim Harness, Manager

Thank you for your comments, we sincerely appreciate the time you took to let us know how your visit with the Best Western At O'Hare was. We do share the comments with all staff and will particularly follow up on the two items you called out on your visit. Once again, thank you, and we look forward to serving you...

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4 of 5 stars
Chicago, Illinois
25 Jul 2009 | Trip type: Couples

We stay at the Best Western O'Hare so much it almost feels like home. It's nice & cheap and right by the airport. (We usually only stay here 1 or 2 nights while travelling) There is some shopping and restaurants close by as it is close to the Chicago O'Hare airport. The staff is usually pretty helpful if you have... more

Management response from
Jim Harness, Manager

Thank you for taking the time to post a review, we review and share these comments with all staff. We look forward to seeing you again on your next visit to Chicago!

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5 of 5 stars
Wisconsin
19 Jul 2009 | Trip type: Business, Solo travel

I fly out of O'Hare regularly, and this is a great hotel if you want something quiet, comfortable and no frills. The room was clean and basic, but comfortable. The bed was comfy, and the hotel was very quiet...I didn't hear anyone talking or even the planes. It is super close to the airport, which is handy. There was no... more

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5 of 5 stars
Lake Havasu City
15 Jul 2009 | Trip type: Couples

We stay at this property every time we visit Chicago, which is several times per year. The rooms are surprisingly quiet and comfortable. The hotel is not new, but is more affordable than any others near the airport. The staff is friendly enough and the rooms are very clean. The beds are quite comfortable. We would definately recommend this hotel... more

Management response from
Jim Harness, Manager

Thank you for your comments, we do review and share these comments with all staff and encourage our guests to post their reviews on Tripadvisor. We look forward to seeing you the next time you come through O'Hare Airport. Thanks again.

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1 of 5 stars
San Diego
4 Mar 2009 | Trip type: Business
1/1 found this review helpful

I stayed here with a group for a weekend meeting. We booked a meeting room to use for the weekend and were quoted $400. I was charged $200 upon arrival for the room and my credit card was charged $400 more one week later. When I called to ask about these additional charges the front desk informed me of what... more

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4 of 5 stars
Geneva, Switzerland
10 Aug 2008 | Trip type: Solo travel

I stayed here 2 nights, The room was clean, the internet (wired) worked very well. The breakfast was inadequate. The best thing was the airport shuttle available at regular intervals and I used it to access the blue line station at O'Hare airport to go to downtown Chicago. The staff were very helpful. more

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Best Western at O'Hare Also Known As

  • Best Western Hotel Rosemont
  • Best Western Rosemont
  • Rosemont Best Western
Address: 10300 West Higgins Road, Rosemont, IL 60018