The positive thing about this Hotel is that it is near the Airport and they provide shuttle service. They are also close to two fine Restaurants, (although expensive). The staff at the door are friendly and very efficient as is the shuttle drivers. On the flip side the check in staff I found not to be very friendly. The people... More

Stayed her fr on night on a business trip to Chicago. The rooms were super comfortable and the ambiance was excellent. Comfortable bed, spacious room and well furnished bathrooms made me happy. Totally worth the price for a couple quick nights. Just a 5 minute drive from O'Hare. Highly recommended.

I'm sure it's possible to have a good experience at this hotel. The rooms are nice. But the front desk staff are just horrible - they don't take responsibility, try to shift blame to others, rather than fix the situation they have caused. This was after we waited 40 minutes for the shuttle which apparently runs every 20 minutes. We... More

My family stayed at this hotel in order to be close to the airport for early departure. The rooms were clean with simple, modern furniture. The bathroom was gorgeous, and the windows large. We lucked out and had a view of the park across the street and the downtown skyline. Shuttle service to the airport was great, and the parking... More

My husband and I are celebrating our 25th wedding anniversary. We are taking a trip to Alaska. We needed a place to stay in Chicago on the night before our trip. We chose the Intercontinenal. What a perfect choice! Everyone we have come in contact with has been kind, accomodating and Wonderful from Patrick Cook, to Jeff the bellman, the... More

Stayed at this hotel for 5 nights as downtown was full due to conventions but was very happy that I did; speedy and efficient check-in great atmosphere and nice rooms with modern design and well maintained. While not downtown the shuttle bus to the CTA Blue line was very helpful and normally I am not patient enough to wait for... More

Stayed here for one night as a stopover on route to Arkansas. I don't have high expectations of so called airport hotels but was pleasantly surprised by the Intercontinental at Chicago O'Hare. The shuttle service from the airport runs every 20 minutes and takes about 10 minutes depending on traffic. Check in was courteous and efficient. My room, a one... More

I stayed here three times in April 2013, and each time I found the room to be very well appointed, clean, and quiet (despite being an airport hotel) The shuttle service is a real plus, although I wasnt patient enough to wait for it (over 20 minutes) when my flight arrived at 10:30 pm. My only complaint was the price... More

Hard to fault the Intercon at O'Hare. A frequent shuttle bus will take you from any of the airport terminals to the hotel. Check-in was very smooth (thank you to Gosia for the friendly service) despite the hotel being fully booked. We had a corner room on the 5th floor and were really happy. Firstly, it was huge, with lots... More