Just checked into this hotel this afternoon. Booked 2 queen via the internet. Got 2 dbl at check in. Requested for a king instead. Was hoping to be upgraded to a King suite so that I could have a mini-fridge to store my sports drinks. Was hoping my Platinum Elite did some work for me. nadda. Got stuck on the... More

Three nights on business in Chicago. I knew I wanted a hotel outside downtown in order to save my client money. Based on excellent reviews ( thank you fellow trip advisors!) I selected this spot and am glad I did. Free parking (add another 30.00 a day savings from a downtown hotel) very helpful staff- room was terrific. Clean and... More

We booked this hotel for the fly/drive package. The hotel is very clean. Our room was great and immaculate. The desk clerk was very friendly and helpful, we were checking in with our teenage son, and she made sure we had a room that would fit our needs. She gave us a 2 room, this way my son had his... More

We stayed for one night, prior to flying out of O'Hare, and used the Park and Fly. We got a great rate, and the hotel was very clean and well-managed. Our only complaint was that we did not know ahead of time that the parking garage was not part of the hotel. We were given a map to get to... More

I stayed here a month after staying in a Sheraton. This was better, at half the price. This hotel provided free wi-fi (which was my main motive for choosing it), whereas the Sheraton and other high-priced hotels charges $15/day and nickles-and-dimes you in other ways. This Holiday Inn provides a spacious room, an unusually commodious bathroom, free coffee & tea... More

What a wonderful hotel! I have planned several buisness meetings at this hotel and I can say that the banquet rooms are very spacious, the food is good and the staff was very accommodating. The hotel room was very also very nice, clean and the bed was very comfortable. Another perk was to have Harry Caray's connected to the hotel.... More

was there for one night, had to be close from O'Hare and it was OK. Some difficulties with the shuttle (it was not explain really clearly) but, the hotel was OK. Had trouble to get my points but, the hotel gave me back those points and even more! Good costumer service here but, I had to talk to the manager... More

Stayed here the first week in October. It was very nice. Check in was a bit of a pain as there were several people ahead of me from a shuttle and only 1 clerk. I also managed to get behind someone that needed 2 rooms and had no reservation so took a while. The desk clerk and eventually clerks were... More

Pros: -Spacious rooms -Great location to ORD Cons: -Noise -A/C -Smelled smoke in non-smoking rooms and hallway -So-so breakfast; unfriendly servers We booked a non-smoking room, and it was indeed a non-smoking room. The room itself is very spacious. However, it seems that the hotel didn't strictly enforce non-smoking policy, so that there were still people smoking in the hallway... More