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Embassy Suites Chicago O'Hare Rosemont


Hotel class 3.5 of 5
5500 N. River Road, Rosemont, IL 60018
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Reviews you can trust

76% Recommend
3.5 of 5 stars 56 reviews
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By trip type
All (56)
[ Date ] [ Rating ]
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4 of 5 stars
Fairfax, VA
17 Nov 2009 | Trip type: Business, Solo travel New

I'm involved in a group project involving people spread over several thousand miles. It is always a problem scheduling our quarterly meetings. We've found that this hotel works well for us. It's possible to reserve a suite with a conference table in the living room that sits up to 8 people (6 if you're using A/V) at no extra cost.... more

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3 of 5 stars
Seattle, Washington
13 Oct 2009 | Trip type: Business, Solo travel

Over all, the hotel is average for Embassy suites. The room rate was reasonable for the location and the size of the room, and the property looked reasonably clean. The guy running the bar during the manager's reception was really friendly and nice, but it seemed like they could use another hand to shorten the line a bit. I wasn't... more

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4 of 5 stars
madison
8 Oct 2009 | Trip type: Couples

The embassy suites in Rosemont is nice, it hasn't been updated yet to the standard of the other Hilton hotels. You will still find tube TV's and dated carpet in the halls and room but overall I nice stay. Make sure when you go to park in the structure next to the hotel it will only set you back $13... more

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4 of 5 stars
U.S.
7 Aug 2009 | Trip type: Solo travel

Seems to me that this was my first stay at an Embassy Suites, and considering what a positive experience this was, I am sure that it won't be my last. Really friendly, professional, and smooth check-in process. If I had any questions about nearby attractions, the staff was quick to provide answers. Directly next to the convention center. Just a... more

Management response from
ESDTMGR, Manager

Dear uc9421, Thank you for your review on TripAdvisor. We are so pleased that you enjoyed your stay. As a management team, we take all comments seriously and share them with the staff. In regards to the breakfast buffet, your comments have been addressed and we will continue to concentrate on the quality and presentation of our food service. We...

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4 of 5 stars
Paris, France
22 Jul 2009 | Trip type: Family
0/1 found this review helpful

Where the heck to stay when you need a Chicago airport hotel? Everything about the Embassy Suites is "OK". The location is OK. There is only ONE hotel literally at O'Hare airport, and that's the Hilton. However, the Hilton is hilariously, laughably, overpriced, and, unless it happens to be at the correct terminal for your arrival and departure, it is... more

Management response from
ESDTMGR, Manager

Dear jpmay, Thank you for your review on TripAdvisor. It was very detailed and will be very helpful for travelers that are not familiar to the O'Hare area. You are correct that our shuttle to/from O'Hare airport is complimentary. It runs every 30 minutes from 4am-12midnight. Once again, we would like to thank you for taking the time to review...

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4 of 5 stars
Indiana
30 Jun 2009 | Trip type: Friends getaway

Stayed at this Embassy Suites 06/26-06/29. Had a great price and easy access to the Blue Line CTA Station which leads right into downtown Chicago. Checkin was easy and the rooms were very nicely appointed. Sofabed pullout was definitely one of the more comfortable ones I've felt, my friends did not complain about sleeping on it. Atrium for breakfast and... more

Management response from
ESDTMGR, Manager

Dear HospitalityKid, Thank you for your review on TripAdvisor. We are glad that you and your guests enjoyed your stay. As a management team, we take all comments seriously and share them with the staff. In regards to the manager's cocktail reception, we have discussed revamping the cocktail selection as well have recently been offering more variety in snack options....

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3 of 5 stars
Lincoln,NE
18 May 2009 | Trip type: Couples

Average Embassy Suites. Not too much good nor bad. We were booked into a conference suite (thank you Priceline), which meant that between our sitting area and bedroom/bathroom was conference room suited for approximately 20 people. Interesting, we thought. We soon realized this was exactly what we needed to have a party in the room, and we invited a couple... more

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3 of 5 stars
Key West
29 Jan 2009 | Trip type: Business

Everything was Just fine. The main restaurant was above par on their food and presentation. It's better than the crappy vinyl banner photos at the base of the elevators. I did have an issue with the maid leaving the door propped open to my room after they cleaned it and left it unattended. I came back to the room and... more

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2 of 5 stars
Ottawa
28 Jan 2009 | Trip type: Business

Not much that hasn't already been said. For an Embassy Suites property I get the feeling that this locations management is in need of replacement. The hotel in general looked okay, dated and plastic, the main lobby had pails catching water leaking through the roof, but when you actually looked the place was dirty. Walls, floors, rooms... I had to... more

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4 of 5 stars
Illinois
27 Jan 2009 | Trip type: Couples

This was our first experience with Embassy Suites and we loved it. The hotel is directly across from the Convention Center if that is where you are heading. The common areas and the rooms were spacious, spotless, and modern. Our room had 2 double beds and that was it's only downfall-they were really, really little. I'm 5'3" and my feet... more

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Embassy Suites Chicago O'Hare Rosemont Also Known As

  • Embassy Suites Rosemont
  • Rosemont Embassy Suites
Address: 5500 N. River Road, Rosemont, IL 60018