I went there for business. I didn't leave the place for two days being in meetings and all. Apparently there is a fast food restaurant about a block away, as well as a sports bar and gas station...other than that, it's pretty much desolate. There is a hotel across the street, too, in case you get bored and want wander... more

When I drove up to the front entrance, an unfriendly woman in a uniform sauntered out and asked me to move my car. I have a normal car, a Toyota Rav4 of recent years so I didn't think it was an eyesore or anything and where else was I supposed to park for check in?? She told me I had... more

The Westin offered exceptional service and staff ,for our family reunion. The rooms very spacious and clean, the location perfect for airport access. It was a very family friendly atmosphere. The exercise room, pool, and raquetball courts, provided hours of fun. more

we really enjoyed our stay at the westin. the room was large, clean and modern. the hotel staff was a little difficult at first when we gave them a strange request, but it all worked out in the end. we enjoyed at stay and would stay there again anytime. more

We recently stayed at the Westin O'Hare as part of a birthday getaway and booked the room through the Westin website. We have stayed at numerous Westin properties in the past and have not been disappointed...until now. The lobby of the hotel is very nice and check in was a breeze, but that is where the positive comments end. The... more

Overall bad hotel- unclean, incompetent staff who are rude. more

My husband and I stayed here for a wedding in the family for two nights. We had a lot of people from the family at the same hotel, so I gathered much evidence. When we went to check in, they had us for a pair of double beds when we requested a king, a single night when we requested two... more

For some reason I always end up at airport Westin hotels around XMAS because the airlines are so jacked up that time of year. The lobby is lovely. The staff was terrific. They upgraded me to a one bedroom suite. When I called about cleanliness they got me another suite in 5 minutes. To make up for the room change... more

We arrived at the airport Sunday noon. We called the hotel after waiting 10 minutes for a shuttle (they offer it for free). We were told that the shuttle just left and would arrive shortly. 25 minutes later we called again and we were once again told that it would arrive shortly. We waited a total of 50 minutes before... more