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Sleep Inn & Suites Pontoon Beach

2.0 of 5
4 Regency Drive, Pontoon Beach, IL 62040
Hotel amenities
Sleep Inn & Suites Pontoon Beach
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26 reviews from our community

    Trip type
Traveller rating
    12
    4
    4
    1
    5
Date Rating
Veneta, Oregon
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW via mobile

I work for a trucking company near this hotel and from time to time I need a day off. I've stayed at all the hotels at this exit and Sleep Inn is by far the nicest place to stay. Its the newest of the group, always clean, smells nice, large breakfast/eating area and never had a problem with criminal activity,... More

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Oklahoma City, Oklahoma
1 review
5 of 5 stars Reviewed 10 November 2012

After changing hotels 3 different times, we finally stumbled across the Sleep Inn. The front desk staff was very welcoming and accommodating for our late arrival. Got us into our room right away without any problems. When we got to the room it was very nice and clean. Breakfast was AMAZING and front desk girl was very friendly and polite... More

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Elkhart, Illinois
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 22 October 2012

Upon being in our room 7 minutes, we received a call from the front desk that we could not stay. Why? because they alleged when I had booked, I said for two adults. Not likely when I have a and 7yo. However, I asked if we could pay the difference. He said he would call the manager and let me... More

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2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 16 October 2012 via mobile

The hotel wasn't that bad, but the staff was horrible! The GM came out in lingerie and was very rude and snippy. Our reservation wasn't found, the breakfast food was cold, and we found a lot of pubic hair and some bodily fluids in our room's bathroom >_<

Was this review helpful? Yes 1
Illinois City, Illinois
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
44 helpful votes 44 helpful votes
1 of 5 stars Reviewed 1 October 2012

Horrible stay. Contracted a group rate with our large group --got the "bait and switch" once arriving. They finally agreed upon 10 dollars more than quoted. Manager nowhere to be found. Male receptionist making personal phone calls with customers there--making us wait to check in. Room shared a wall with the Elevator! yep... no sleep all night Air conditioner would... More

Was this review helpful? Yes 1
Lebanon, Ohio, United States
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 August 2012

I have never been treated to discourteously anywhere I have stayed. We visit the area about every 8-10 weeks and decided to stay at the sleep inn because it was a little less expensive than the place we usually stay, and we were renting 2 rooms for this visit. I have stayed there before, actually 2 years ago when my... More

Was this review helpful? Yes 3
Hollywood
1 review
5 of 5 stars Reviewed 29 July 2012

I loved everything about my stay here. The front desk was very friendly and a lot of help when I wanted to check in and see all the hotel had to offer. I believe her name was Samantha. When I got to the room it was very clean, which is hard to find these days at any hotel branch. My... More

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East Alton, Illinois
1 review
5 of 5 stars Reviewed 26 July 2012

Everytime i want to get away, I go to this hotel. The hotel is clean and the staff is always very friendly! i would recomend them! Breakfast there is always good, and its in a good location. Located right off the highway, you are minutes from anywhere. I will definitly continue going back.

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Birmingham, Alabama
1 review
5 of 5 stars Reviewed 25 July 2012

I have been traveling to this area for the last 4 months. I always stay at the Sleep Inn. In my 20 plus stays I have never had an issue. The staff is very friendly the rooms are clean. There are large flat screens in every room and its priced right. I will continue to use this hotel until I... More

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illinois
1 review
5 of 5 stars Reviewed 21 July 2012

This was our 1st time to stay at a Sleep Inn. We will diffently return again. The hotel staff was the best ever from the front desk, breakfast lady to the GM. The Gm went out of her way to make sure we very satisfied from check in to our departure. I will recommend this hotel to anyone who wants... More

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Additional Information about Sleep Inn & Suites Pontoon Beach

Address: 4 Regency Drive, Pontoon Beach, IL 62040
Region: United States > Illinois > Pontoon Beach
Amenities:
Business Centre Fitness Centre Free Breakfast Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 hotels in Pontoon Beach
Price range (per night): INR5,393 - 55,415
Hotel Class:2 star (2*)
Reservation Options:
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Sleep Inn & Suites Pontoon Beach
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