This extended stay hotel was very clean, very modern and the mattress was new and very comfy. Our neighbor decided to blast techno music and shake our walls at 11:00 p.m. One call to the front desk and the problem was fixed. The night time staff is excellent and very helpful. The day staff was very polite and nice as...
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This Extended Stay is adequate and is what you would expect from this chain. However, being an extended stay hotel, PLEASE consider the residents who are stuck there for days or weeks and have nothing to do on off time and in inclement weather. Why does this and other ES properties located in harsh winter climates not have a workout...
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"I recently received a copy of your review of the Extended Stay America St. Louis - O' Fallon, IL. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies.
We specialize in providing clean, comfortable rooms at an affordable...
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Booked for a business trip by my assistant ... (I need to find another assistant). This hotel was alright, but thats it. The rooms were clean but brought boring to a new level. (See attached pictures). This hotel is intended as (as the name implies) an extended stay hotel. For an extended stay hotel you should NOT have, limited TV...
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We got accomodations for 2 adults and when we got there, the bed (which they insisted was queen) was about the same size as a standard double bed - not large enough for 2 people unless you don't want to turn over. They let us upgrade the next morning as a "gift" supposedly moving their future reservations to our room...
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Rooms were just OK. Staff was just OK. No swimming pool. It costs $1 to wash your clothes and $1 to dry. No one on duty from 11PM till the morning. Not much good to say about this hotel.
Make sure if you are staying here you are willing to part with your vehicle. My motorcycle was stolen from this...
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