I stay here twice a year when visiting family in Highland Park. I've tried all the Highland Park and Deerfield hotels including the Hyatt, but this one's so much nicer. Spacious rooms, comfy beds, very clean bathrooms, choice of down pillows if you want them. Nice sheets and towels. The indoor pool is nice and warm and inviting. The cafe... more

A friend and I stayed here with our giant breed dogs (Great Dane and St Bernard) and had a very positive experience. The rooms were very clean and the staff very friendly. We had no issues with the size of our dogs like at some hotels (except for being chased down by other guests to see the dogs). The only... more

We had a family reunion nearby and I stayed here with my children, as did my sister. All of us had good things to say about the hotel. The staff was very friendly and competent, and quickly moved me when I needed a room with two beds. They had a computer for guests that was dedicated to printing boarding passes,... more

Stayed here because of location and great rate. Mixed review. The rooms were clean and the staff was friendly. But, there was something.... Partly because they are obviously trying to cut costs: only 1 small bar of soap in room, conceirge floor with only wine and beer and they serve/charge them by the drink. two small towels. Took Platinum "gift"... more

I recently stayed at the Renaissance Chicago North Shore hotel with about 20 members of my familiy. I'll start with the positive aspects of our stay - the rooms were clean and the rate was reasonable. However, there were some major issues during our stay. The elevators going to the , 8th, 9th and 10th (Marriott Club) floors broke. We... more

The hotel is very nice. The front desk is very friendly and helpful. The rooms are appointed with nice quality furniture. Plenty of drawer space and hangers in the closet. The bathroom is not huge, but very adequate. The beds are very comfortable and the rollaways they use also comfortable. They have internet, but do charge for it. The cooling... more

Stayed at this hotel for three nights, very nice room, clean and comfortable. Staff was exceptional. Would definitely stay here again. Only minor complaint was the $ 9.95/day fee to have access to the internet in your room. If you go to the lobby it is free ?? Starbucks (expensive) coffee is available in the restaurant, but there is also... more

I was worried a bit about this booking, but was actually delighted with my stay. The staff were great, the room was very comfortable (although the bathroom was very small). It is true that the air blows on and off throughout the day/night; but it didn't bother me (or members of my family). The restaurant was fine -- we had... more

Just stayed one night over the weekend at this hotel with the in-laws, and a son that lives in the city. An informal family get together if you will. This hotel was just the ticket for that. Also, We wanted to visit the Botanic Gardens which is nearby, and have a Father's day dinner at the Ruth's Chris steak house... more