Our family of four stayed here for two nights while our hardwood floors were being refinished. We had a two bedroom suite with a kitchenette. The room was basic but clean and spacious. Friendly staff and convenient complimentary breakfast. For a good, basic place to stay, you can't do much better in Naperville.

This is the second time that I have stayed here. Both times I have had to deal with no Wifi or sparce wifi connection. I even spent 30 minutes on the phone with a tech and yet the problem has not been resolved. Regrettably, I will have to find a hotel that has so much more connection ability next time... More

Stayed here for a volley ball tournament. Large spacious 2 room suites with a mini kitchen, which we never used. Friendly staff, no complaints at all. Everything went well from check in to check out, and front desk very helpful with any questions about local area.

Arrived in very late. Juan greeted us. Very nice and polite. Went up to our room. Room smelled like cigarettes. Call down to Juan. He apologized and immediately got us another room. Very clean room, nice setup with mini kitchen, living area, nice size bedroom with tv. Love that we can close bedroom door off from living room. Grocery store... More

When we arrived Nick was working and was very quick and efficient with check in. He told me that we had been upgraded to a two bedroom suite which I was very happy about. It’s always great when my 3 year old gets his own room. We were in room 207. It was close to the elevator but not close... More

My husband and I stopped in Naperville on a Saturday night before a flight out of O'Hare without reservations and stumbled upon this property. Because it had the Marriott logo, we decided to give it a try after stopping at several other hotels that were sold out. We were surprised to have had such an excellent experience! The room was... More

Stayed for a week. Pretty far out in the western suburbs in a mostly light industrial area. Friendly staff and good site maintenance. Overall a decent value for the money, but I was disappointed in the following: --two sets of MANUAL double doors to be navigated entering and exiting...always a challenge for solo traveler with luggage. --communication problems with housekeeping;... More

I have been staying at the TownePlace since September of last year. While it is not a 5 star hotel, it is clean and comfortable and offers good value for the rate. Nick and Alex are mainstays on the front desk. From my view, they are both good people, hard working and go out of their way to do whatever... More

I too was leary of booking this and then when trying to find it was very hesitant to check in. When I arrived with my daugher (6) we were greeted nicely by Alex and given a key to our suite. I headed to the elevator .... the lobby was bright clean and had a nice feel. The elevator was in... More