I'm surprised this property is ranked 4th in Naperville. The rooms look like a scene from a 70s movie...well at least mine did. There was no way I was going to sit on the couch or the bedspread. Although the price was good, next time I'd pay more to stay in a nicer hotel. My recommendation is to keep looking!
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Thank you for posting your review. I apologize that you did not have an outstanding guest experience. Within the last 2 months we have replaced our beds and bedding on 2 floors with brand new Serta Cheshire III plush mattresses and new Best Western approved bedding, we have one floor left and hope to be done in the next few...
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The staff is just so very nice and welcoming.
But this is another example of the vast variances between Best Western properties.
The hotel is more of a 60's or 70's type facility, and there is just no good way to say that it stacks up against more modern facilities.
As much as I would like to recommend another stay,...
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Checked in very late. Was greeted with a warm welcome. Checkin was quick. Advised about amenities. Room was spacious and clean. Ample of towels. Great breakfast. Beds were obviously changed recently. Kudos to the management team. Keep it up!
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In behalf of the Best Western Team I would like to thank you for taking time to give us a great review here in Trip Advisor. It is our pride to satisfy our guests with our hospitality and of course to offer the amenities that our hotel has to offer. We hope that we will see you again here on...
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My spouse and I were traveling through on Thanksgiving and had a fantastic night at the Best Western in their Presidential Suite. It was large and spacious! A rich gold and red decor with all amenities. The whirlpool was a pleasant treat and relaxing before our big shopping day at the nearby Chicago Premium Outlets. Friendly staff helped with an...
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In behalf of the BW Team thank you for reviewing us here in Trip Advisor. We hope to see you back in our hotel and enjoy the privilege of being close to the Aurora Premium Outlet Mall. On your next visit make sure to ask the Front Desk about the coupons we have for our Guest who loves to shop....
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I have stayed at the Best Western Naperville several times. I am picky about my accommodations and have found the Best Western Naperville worth returning. The Front Desk staff are pleasant, informative and friendly. The front desk pointed out that the mattresses had been recently replaced.
I found the hotel room are very clean and the new mattresses were well...
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Thank you Irving J for taking time to review Best Western Naperville Inn here in Trip Advisor. You are helping millions of people in making their decisions in where to stay and dine. In behalf of my team Thank you. We are happy to know that you have enjoyed your stay and for sure had a wonderful sleep. It is...
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Very nice and well appointed rooms; microwave, coffee maker, complimentary breakfast (Belgian Waffles), very friendly staff. This hotel is on a par, or better in some comparisons than the higher priced chains like Marriot, Hampton Inn, etc. One of the best values I've seen in a while. There is no restaurant or bar, but there's a decent Chinese restaurant we...
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Thank you very much for taking time to review us here in TripAdvisor. Your inputs about the area of Naperville will help millions of people wanting and planning to travel Naperville. It is nice to know that you like the Belgian waffle that is always fresh that we serve for breakfast. The restaurant next door offer specials just for being...
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We were doing a 3 week trip through the Midwest and stayed twice at the Naperville Best Western - both at the start of our trip and at the end of our trip. The rates are very reasonable in the fall; with free parking. The hotel is easy to get to on the toll road from Chicago - the hotel...
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In behalf of the management and staff let me Thank you for reviewing us here in Trip Advisor. We are very delighted that you enjoyed your stayed with us and is willing to come back and stay with us again. It is our utmost goal to make each and everyone's stay enjoyable as possible and I'm glad that we took...
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My son and I stayed at Naperville Inn during visit to Wheaton College. Chose hotel based on location and tripadvisor reviews. It was just as advertised- not fancy but clean and comfortable and a great location to get to Wheaton. I thought it was a good hotel for the price and would stay there again.
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Sir let me first thank you, in behalf of the management & staff of BEST WESTERN Naperville Inn for taking time to give us a wonderful review here in Trip Advisor. It is always our goal to make our guest happy, comfortable & satisfied and of course always wanting to come back and stay with us whenever in Naperville. Again...
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This is the nicest hotel in town. The staff are very friendly and accommodating. We got a very nice room on the 3rd floor and the beds are new. We slept very well. The price is the best though compared to other hotels in the area. Will be back again for business and will stay here again. Thanks for the...
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Hi Paul let me thank you for taking time in reviewing us here in Trip Advisor. We are very pleased to know that we have another satisfied guest who took time to review us and willing to come back to stay with us again. Please feel free to contact us directly to make your future reservations and so that we...
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Prompt courteous check-in and check-out. Room smelled stale at first but it was clean, though there was slight water damage on the bathroom ceiling. Hotel was quiet and the mattress was flat and firm - we got a good night’s sleep. The breakfast area was small and without windows or a TV but besides the regular fair we enjoyed the...
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Thank you very much for reviewing BEST WESTERN Naperville here in Trip Advisor. We are happy to know that you enjoyed the breakfast that we serve. It is our goal to make each guest feel welcome and at home away from home. You may contact us before your next visit to give you information on future activities in the area....
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