After checking out of a downtown Chicago hotel, where I paid for internet and everything else, this hotel is a nice change. Free wireless/wired with hhonors, nice fabrics on bed which looked very clean. Comfortable bed, and good work area. My wake up call never arrived, and Ii was cold unless I turned the heat up to 85. Heating system... More

Have stayed ~3times now. Last was huge Room403 (double, suite)-photos & video(I hope) attached. Nice price @ <$100 for latest generation Hampton (my fav discount brand) near large city. THE GOOD: all that is typical of Hamptons-'cloud9' bed, bathroom decor & supplies, free hot breakfast (inlc. waffle, oatmeal, & various choices), nice decor, free buffet 'dinner' on Wednesday eves, 4~10... More

I absolutely loved this hotel, and it's made me choose Hampton Inns for all my travel. Quiet rooms, nice decor, very comfortable bed & linens, free in-room wifi, free parking, free breakfast & evening receptions. I've stayed in far more expensive hotels that are charging me $10-20 per night for parking and wifi, let alone breakfast. It's the quality of... More

DH and I have stayed at this hotel several times, always over holidays, when we were visiting family in the Chicago area. Until this visit, the hotel has always been fine. The beds are comfortable, the staff are cheerful and helpful, and the rooms well appointed. Over the Christmas weekend this year, however, when we checked in, we were handed... More

My family and I stayed at this hotel for the Christmas holiday. We took one of the suites, and it was just what we needed. With two older children, the suite provided us with plenty of room. We had four people using the wi-fi without any problem. The staff was very friendly and made us feel at home from the... More

We have family in the South suburbs of Chicago and always have trouble finding a decent hotel in the area. We decided to expand our parameters and tried this Hampton Inn in Matteson and I'm glad we did. It was comfortable, quiet and clean. The front desk service was excellent -- so friendly and welcoming. We didn't use a lot... More

After reading the reviews for the Matteson area, we chose the Hampton Inn & Suites Chicago-Southland hotel and we were very satisfied. We had a wedding that started at 4:00pm and the check-in time for the hotel was 4:00pm, so when we arrived at 2:45pm, Jennelle made sure that we could get into our room early, even though there were... More

1st of all, I had to stay here for approximately a week and a half on business. The staff was very nice and had a smile and a GOOD attitude, attitude is everything. The hotel is viscerally appealing and once you enter, you notice how nice it is inside. The lounge area is very nice, modern furniture and high ceilings... More

I stayed at this hotel four weeks in August for business. Overall it rates as a very good Hampton Inn. I will highlight a few positives and improvement areas. Positives - The staff was very helpful and attentive. I will highlight specifically Thea and Jessica. They made me feel at home. The Hotel is the best choice in that immediate... More