Older hotel but clean Manager was very attentive Close to everything Great value More

Don't book online with this Hotel. If you enjoy the American Way of changing your mind, this is not the place for you. If you attempt to cancel your reservation 20 minutes after the reservation is made, you have a little hindu man answer the phone (barely speak ENGLISH) and tell you the customer is always right as long as... More

i went to the hotel with my friends and it was an awesome place to stay the service was very courteous and the people were really good More

i am david burno taking classes in WIU during summer ,my parents wanted to visit me,so for their stay i need hotel , i asked to my friends about hotels. All of them suggest me American best value inn.After their trip they were happy with my selection because of many reasons ,very close to university,good and cooperative staff,clean rooms ,good... More

To start I spoke with Debbie in the customer complaint dept. on Oct ,19.2010 and explain what took place the weekend of Oct. 15,2010 At the Americas Best value Inn 1414 W. Jackson St. Macomb,,Il 61455 ( I talked about 10-12 mins with her on phone) I was in town to visit with my son that attend school there for... More

yes, we got best deal close to the WIU , we requested one hrs late c/o with out any extra payment. breakfast included and parking close to the room what els we should expect with cleane room and working HBO thanks to WIU advisor for guide us .. More

I stayed here last minute because the Hampton Inn and Best Western were booked. What a huge mistake! The room appeared OK at first but after getting settled in I really got to see the real deal. The sheets and pillow cases looked like someone cleaned there shoes with them. The pillows actually smelled like someone had drooled on them... More

I stayed here for one week with my family before the school started. I'm so impreseved about this hotel. it was a very clean hotel with an extra courteous staff. Very helpful and professional front desk, and very conveniently located to attractions withing city. Staff was very friendly and went above and beyond expectations. every thing it was in walking... More

WIU Parents use only if nothing else is available!!! Old hotel that needs more than a coat of paint to fix it up. Rooms are all detached from lobby (if you can call it a lobby) The walk to your room is down a creepy hallway. Pulled the covers down on the bed and found a dead bug under the... More