I am a frequent traveler to Chicago and was there for a weekend with my wife. This was our second stay at the Westin Lombard and would like to return again. I arrived there well before my wife got to Chicago and the desk agent checked me in at 12 noon which I really appreciated. Indeed, the hotel is definately... More

A good business class hotel with lots of space for conferences, etc. The hotel is bit sterile and lack of character or charm, so I would go somewhere else for vacation or leisure. For business, however, this is a decent choice. One good thing about this hotel is the complimentary self-park, as in general, parking costs extra. More

I recently stayed at the Westin Lombard for a quick business trip. As with most Westin's, this location was clean, comfortable and had friendly staff. I did not try the restaurants, but the room service was decent. The gym was recently updated and larger than most hotel gym (had several machines). The only downside was a temporary wi-fi internet issue... More

We stayed only three nights. Let me get the "poor" review out of the way:: We had no shampoo or conditioner in the room when we arrived. We asked for some, but never received it, and had to take it from our family in the room next to us when we showered the next day. The rooms did not get... More

We needed a hotel for only one night while we visited family in our old neighborhood, so booked this hotel "blind" (using Hotwire) but knew of it as it's only a few blocks from our old home. For the price we were able to pay, thought it was very, very nice. Visually appealing lobby, large room, extremely clean, good "heavenly"... More

I was not really impressed with this Starwood property fohr the simple fact the parking lot to the hotel and the parking lot to Yorktown Center is connected. The rooms are your typical hotel rooms, but nothing to write home about. There is no lounge for Gold or Platinum Starwood guest. I think Starwood needs to do a facelift on... More

Our first time in Illinois and stayed here for 3 nights/4days weekend. Pros: -Lobby is spacious and pleasantly designed. My son loves the cascading/water falls. -Very friendly and accommodating staff. From the doorman to housekeeping. They are constantly all smiles and offers to help anytime. I had to have my bed sheets change in the middle of the night and... More

This is the 3rd year we have used this hotel for our conferences & they have not dissapointed us yet. The service staff is always around & attentive. I feel like they are a true partner along with our organization have a successful event. The General Manager is always around as well, very personable & approachable. Banquet food is very... More

I work on 3-6 month projects spend about 125 nights a year in hotels, mostly the same one for 3-nights per week. I really like this place - rooms are spacious and comfortable. Staff is very helpful. Price/Value is very good. I spent around 25-nights here in 2011. For me, it's definitely in the top quartile of hotels in the... More