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All 8 Lansing hotels »

Comfort Suites

2.5 of 5
2235 West 173rd Street, Lansing, IL 60438
Hotel amenities
Ranked #4 of 8 hotels in Lansing
3.0 of 5 stars 14 Reviews
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14 reviews from our community

    Trip type
Traveller rating
    5
    2
    4
    0
    3
Date Rating
lbfreder
Saint Helens, Oregon
Senior Contributor
37 reviews
20 helpful votes
3 of 5 stars Reviewed 15 October 2011

I picked this hotel because I have had good luck at other Comfort Suites. This one was not as nice. There was actually a used kleenex or paper towel under the sink and the bed was not made real well. It's not a bad place but it wasn't up to par with other Comfort Suites. More

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markmywordz
Minneapolis
Top Contributor
69 reviews
61 helpful votes
3 of 5 stars Reviewed 8 August 2011
1
person found this review helpful

This hotel is in a convenient location near the I-80/90/94 interchange with Torrence Ave. in Lansing, right by the Indiana/Illinois border. For people making long trips and need a stopover, this hotel is okay, but it's not one you should probably go seeking out because it is very much an average property that needs a little work. The staff is... More

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kdboulanger
Bedford, New Hampshire
Reviewer
4 reviews
2 helpful votes
1 of 5 stars Reviewed 16 July 2011

We want to save you from making the mistake we did of staying here. We are from out of state and booked this months in advance, hoping the Comfort Suite reputation would hold up. It did not. We requested an upper floor, in a quiet area, and got the ground floor next to the stairs and pool. The room next... More

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Thats_My_Milk
Contributor
20 reviews
4 helpful votes
3 of 5 stars Reviewed 30 June 2011

I am not impressed with the cost/quality ratio of this hotel. Fir the overall price of $108 and some change after receiving my IFB 20% discount. I've stayed at the sister property next door for a much reduced cost of $78 and the room quality and overall quality is the sane as the comfort suites. I feel this property is... More

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ramsey_clifford
Chicago, Illinois
2 reviews
1 helpful vote
4 of 5 stars Reviewed 21 March 2011
1
person found this review helpful

cleaness is good. staff was so helpfull.good and quite place for relaxation More

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Jlmajestic
Chicago, Illinios
1 review
4 of 5 stars Reviewed 21 May 2010

I have been a long stay customer due to circumstances beyond my control. I have been a resident since July 2009. Thinking that the Owner would want to build Goodwill as I has been a cash paying customer he continues to block the door and I can't get in. For the past 3 days I have been speaking with the... More

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traveler8881, Owner at Comfort Suites, responded to this review
11 October 2010

The customer was indeed a long-term guest, but like everyone there are bills to pay. The guest would go on two week sprees without paying a single penny for his room. Is two weeks leniency not enough? In the end the guest left the hotel, and failed to pay the remainder of his $1,900 bill and a police report has... More

NopalHealthDrink
Mobile
1 review
1 helpful vote
3 of 5 stars Reviewed 25 September 2009
1
person found this review helpful

I traveled from Alabama to Illinios for a relative's funeral. I researched and chose the Comfort Suites of Lansing, IL. The service was fine. Matt did a great job of accomodating my guests and me. The reservation was made online. I did not select a handicapped room. But that's what I got. So did my cousin. The bed was fairly... More

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traveler8881, Owner at Comfort Suites, responded to this review
11 October 2010

I'my sorry that my hotel was not up to your Par, but we're working on changing the breakfast menu up. I hope you stay with us again so we can serve you better next time. Thank You. More

LtColonel
Virginia Beach, Virginia
1 review
1 helpful vote
5 of 5 stars Reviewed 17 September 2009
1
person found this review helpful

The hotel was clean and staff were great. My room and everything I could see was clean. Hotel is near a mall and movie theater. Disadvantage : too quiet :) what a problem to have. The business center was poor - you had to standup to use the computer. More

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traveler8881, Owner at Comfort Suites, responded to this review
11 October 2010

I'm glad you enjoyed your stay, and I hope to see you in the future. What you said about the business center is true and we're going to work on that when we conduct our renovation that will be coming up. Thanks for your input! More

baynesj18
baynesj18
1 review
1 helpful vote
5 of 5 stars Reviewed 5 September 2008
1
person found this review helpful

I am a regular at this hotel and I stay for business all the time, I would like to point out the reviews on this hotel was false in every way. I stayed here the night of the tornado, sure it was uncomfortable but they did what they could under the circumstances, the power went out on the whole intersection... More

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traveler8881, Owner at Comfort Suites, responded to this review
13 October 2010

Thank you for your opinion on how we handled the situation. We appreciate your support, and we have also learned how to take better care of our guests. Now in the future, we will be able to deal with guest complaints more efficiently and work to come to a compromise. Thank you. More

ginacourtney180
Middletown, oh
1 review
1 of 5 stars Reviewed 6 August 2008

The only reason we chose this Hotel was because they had a POOL. I called to make sure! when we arrived there was a sign on the pool door that said IT WAS CLOSED for "MAINTENANCE"! The lady failed to tell me that on the phone of course! I saw the manager and asked about the pool. He said it... More

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traveler8881, Owner at Comfort Suites, responded to this review
13 October 2010

I'm sorry to hear about your incident at my hotel. The pool was indeed open when you called, but my maintainence man reported to me later that day that there was a chemical imbalance in the pool. Hearing this I would never risk anyone going in so I had it closed. We did in fact tell you it would be... More

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Comfort Suites Also Known As

  • Comfort Suites Lansing
  • Lansing Comfort Suites
Address: 2235 West 173rd Street, Lansing, IL 60438

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