For the most part, Ramada Inn has a good reputation, but our experience was not good. When we checked in, we had a "confirmed" reservation at a reasonable rate. We were told they discovered there had been a computer glitch and that are our rate for all four days was going to be raised by almost $120/night (plus tax). We...
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this guest stayed during the nascar races when the rate was 199. plus tax which was still less than other hotels in the area, guest was refunded the difference between our normal rate of 89. although he signed a registration card with the higher rate, corrie, our front desk manager who has worked here for six years with great customer...
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Our party had about 15 rooms. Rooms stank of smoke & mildew. Room keys constantly had to be reprogramed. Inconsistent/poor room cleaning. Broken vending and ice machines. One of our party had a couch in their room & there was a bodily fluid stain on it that was NOT blood. When it was shown to a hotel staff member, the...
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we did have some smoking rooms that smelled like smoke so we used febreeze and air wick freshners along with airing the room out by opening windows to resolve this issue, we had a new front desk clerk that was not duplicating keys so when she made a key it would cancel others, we did have a coke machine that...
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The hotel was very clean, the staff very helpful and friendly. Even up to the General Manager level, I believe her name was Mary. These days it is hard to find people that care about their job and there customers, I will definitely be back! :)
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Quick night here for business. Desk clerk was friendly and upgraded my room when what I had booked wasn't available.
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This was our second stay at the Ramada Limited. We had no problems at check in. We did have a problem with the people in the room next to us (playing music and yelling). We called the front and the woman moved us to a different room. This is not the hotels fault for the people being loud and since...
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Reviewed 7 August 2010
Can't see how this place stays open, Sitting at the desk working on my laptop i should have kept my shoes and socks on, Don't know but something was causing my feet to start itching, The place stunk, something in the room was ticking away after hours of no sleep fiqured out it was the microwave, Why does a microwave...
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Sorry to see you did not enjoy your stay with us, the sheet cards are part of the green recycling effort, if you are staying over and do not want your bed sheets changed that day, you leave the card on the bed, it does not apply to check outs, this is common in all hotels, I don't understand why...
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First off our experience with making the reservation was interesting. I talked to the same desk clerk multiple times, I think her name was Monica, anyway she did not know what a roll away was or if there was a charge for one, she also did not know what the cancellation policy for the hotel was. We arrived at the...
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I'm sorry you were unable to stay with us, but I'm glad you found a great stay in our area. I am a non smoker so I know how easily I smell smoke and how intolerable it is to me. We are not all non smoking but we do have a non smoking floor. Our hallways do not smell like...
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Well all of the negative reviews on this site were all spot on. The wall paper is peeling throughout the entire room
the internet did not work all week long, the bathroom was dirty, The pool area was closed all week long, the front desk employees were anything but helpfull. The room smelled sour. How does a hotel run out...
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On behalf of the hotel, I would like to extend my sincerest apology for your stay here. I know as a guest your experience would of upset me as well. We purchased a new heater for our pool and had some problems at installation but it is now open. We are aware of our wallpaper issue and are working on...
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We stayed at the Ramada for an event in town over Memorial Day weekend. Checked in on Friday and checked out Monday morning with no problems at all with this hotel. There is a sports bar "Hero's West" in the same parking lot, a McDonalds across the street and a 7-11 one parking lot away that we were able to...
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Reviewed 21 June 2011
After reading the reviews for this hotel, I wondered what it would be like when we checked in. Being that the lastest review was quite a while ago, I thought maybe the hotel had improved. Those reviews were spot on! This hotel was terrible. We checked in at 7:00pm. I had requested a king room when I made the reservation...
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I am so sorry to hear about the problems encountered during your stay. Please contact me for resolution. Mary Lynn GM
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