My wife and I stayed here for a week surrounding Christmas 2011. We stayed in a corner suite as we had before while we were at conferences at this location. The corner suites are nicely decorated and large. We entertained 22 adults and 5 children in the suite one evening and had plenty of room. We even brought in a... More

As you walk into this Westin property you're immediately struck by the open atrium. Almost all rooms open directly to walkways overlooking a 12 story glass topped atrium. Even with the size and hubbub of a lobby, this large hotel was quiet. Sound didn't carry very far. The rooms themselves are slightly larger than the standard hotel room and well... More

My family to include my husband and 2 year old decided to take a roadtrip from St. Louis to Chicago for the weekend. So we did our research and chose this hotel as they had a pool which my son was overly interested in swimming and the hotel looked pretty decent and only approx 30min from downtown chicago. To our... More

Stayed in a corner suite- very big by hotel standards (dinning, kitchen, living, bath, large king bed in bedroom). 2 large flat screens. Very clean, quiet and an overall pleasant experience. Stayed here for a wedding and would consider staying just to get away for a weekend.

I am a Platinum SPG member and while the hotel is not horrible, some of their policies are. As a frequent Starwood guest, it is very evident that this is a franchised property and not actually managed by Starwood. What really irked me was the $10 facility charge that they try to sneak in. While I agree that the rate... More

This Westin was quiet, clean, spacious, and equipped with all standard amenities (plus extras). It was a bit out of the way from downtown Chicago, but the grounds and views are beautiful. The meeting rooms (if you are planning a business meeting) are also very comfortable. I would definitely stay here again if I were looking for something a bit... More

I booked my stay on Hotels.com, and I accidentally booked for the weekend after I was actually staying. Of course, I didn't know it and arrived to a confused concierge who quickly changed my booking (no extra fees) and gave me my room key. This building is absolutely beautiful and open. Pros: Spacious, comfortable, friendly staff, great amenities, dual shower... More

In general the hotel is good. It's a standard Westin property with the standard service. Don't expect friendly service, like in small chain hotels. The room was very good and clean. If you reserve a room there, try to get one with the view to Chicago skyline. It's amazing. Hotel has an access to athletic club directly thru the lobby... More

Attended a family wedding and room was fine. The room overlooked the lake on the north side of the property and was of average size. The hotel provided a portable refrigerator upon request. Check in and check out was a breeze and the staff was very friendly.