Overnight stay in this clean, comfortable hotel. Big room, coffee, micro, fridge, USA Today, pool, spa, Neutrogena products. Good breakfast, coffee in lobby and small lobby bar. Nothing to complain about here. Definitely road warrior approved.
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Dear luvdabigeasy-
Thanks for staying with us! Our team loves to hear nice feedback like yours. We are currently in the midst of a massive renovation - I hope the next time you are in town you will be able to stay in one of our brand new guest rooms that will include new flat screen HD 37 inch TV's!!...
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My husband and I stayed in this hotel for a weekend shopping trip. We were purchasing furniture, and didn't want to stay downtown all though we spent 1 day there. We got a great rate on hotwire. Right off of I90, close to Schaumburg but not so close that there's a ton of traffic & noise. We are very familiar...
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Thanks for your feedback! We are currently undergoing a massive renovation that includes all public space and guest rooms. We hope to have new pictures posted soon to our trip advisor site!
Thanks for staying with us and see you soon.
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This property is conviently located near major businesses, state offices, movie theaters and many shopping areas. Every type restaurant also nearby.O Hara airport is only a few miles away. I have stayed at this porperty for many years on business. It is very well maintained and the staff is really good. Their breakfast is more than adequate and the area...
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Dear Kentdan1-
We are happy to hear you enjoyed your recent stay with us. We pride ourselves on giving top notch service to all guests. We too are excited about our upcoming renovation.
I will make sure to share your comments with our staff. We appreciate your business and hope to see you again soon!
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Standard HGI amenities and comfortable room. Enjoyed Neutrogena products, comforters, shower & plush towels. Free coffee good.
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Dear jamish2007-
Happy New Year from Hoffman Estates! Thanks for completing a Trip Advisor review - we value your feedback and happy to hear you enjoyed your stay!
We hope you visit us again in the near future - we start a multimillion dollar transformation starting this month! We will have completely updated guest rooms along with 37 inch flat...
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I stayed here 2 weeks ago with my 3 kids. I was looking for an affordable hotel for a Saturday night that was within distance of shopping, etc and had a pool for the kids. This one really fit the bill. The room was nice and clean. We had no issues with the beds being uncomfortable. There is an older...
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Dear Luvof3-
Thank you taking the time to complete a trip advisor review. Our staff loves to hear guest comments!! At hilton.com we offer breakfast included packages; this could be a good option for you during your next trip. Our breakfast is wonderful! It’s all you can eat with cooked to order eggs, pancakes and omelets!!
We appreciate your business...
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I wanted to be near the Oh'are airport, the shopping and the tollroad going west. This hit the bill. Check in was good-- it was easy to find, nice first impression. Room standard for this brand. However, I first noticed that the bottom sheet was a bit wrinkled.. and wondered whether it was clean. then I noticed that bed skirt...
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Thank for you feedback. When you return in the New Year, our hotel will be completely renovated, including new bed linens - we are slated to be completed by the end April. We will make sure to share your comments with staff as well. See you next time!
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Very nice one night stay. Helpful staff, very friendly. Location is good if you need to be in this area.
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Dear MattbPR-
It's great to hear your short but positive note. We pride ourselves on giving the best possible service and accomodations. This winter, we are going to renovate all of our guest rooms and pulic areas. We are very excited about this transformation!!
Have a great holiday and we hope to see you soon!!
Take care.
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This hotel is very well maintained. It always looks new and the rooms are always very clean. The price is about average for the area. Like most HGI's, it has a little cubby bar in the corner of the lobby which is nice after a long drive in. I stay here often and I will probably do so again.
Negatives:...
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Dear BTrvler-
Happy Holidays from the HGI Hoffman Estates. Thanks for taking the time for completing a TripAdvisor review. I will make sure to share your comments with our staff. We appreciate your business and see you soon!!
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Second time we stayed at this hotel in the last two years but won't stay again. Our first stay in July of 2010 was perfect. Hotel staff was friendly, hotel clean and quiet. This stay, October 2011, was quite different. The hotel was definitely in need of a makeover. Drapes were torn, water spots on our ceiling, a very noisy...
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Dear johnbrisker -
Thank you for taking time out of your busy day to write a Trip Advisor review. I'm sorry that your stay was less than satisfactory. I will personally speak with the desk clerks and security personnel in regards to your concerns with service levels.
I'm happy to let you know we are slated to start a multimillion...
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Checked in here on a Saturday night. There were several groups staying at the hotel (2 weddings, an athletic group and others), hotel was quite full. Polite, professional but playful staff at front desk. The room had nice decor and was roomy. Four cup coffee maker, refridgerator, micro, free internet. But the little details were adding up, lamps unplugged with...
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Dear SallyAnn73-
Greetings from the Hilton Garden Inn Hoffman Estates! Thank you for taking the time to complete a Trip Advisor review. Please accept my sincere apologizes in regards to the housekeeping issues with your room. We have identified the housekeeper who serviced the room you were in and have spoken to her in regards to the details of each...
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