We often choose this hotel as a midway point in an annual cross-country road trip, primarily because of the location and competitive rates. This year, the hotel is renovating, so we were a little leary. When we arrived at the desk, there was an amazingly noisy bridal shower in progress--so the clerk volunteered an upgrade to a king suite that... more

I travel a lot for business and I have to admit this is one of the best places I have stayed in. The hotel is newly renovated and clean. The customer service is excellent. The staff is professional and courteous. I got much more then what I paid for . . . I recommend this hotel very highly. Satisfied Guest more

Hotel has some sort of seal problem around the air conditioning units and windows. I cam back each night to find 50-100 lady bugs that had come in the room. The first night we thought it was a fluke. They sent a kid in with a shop vac and he proceeded to vacuum them up, but that just left shredded... more

I attended a wedding held at The Barn of Barrington at Hoffman Estates. The hotel was situated perfectly for wedding guests. My room was clean and nice. The staff was very attentive, and we thoroughly enjoyed our shuttle driver, who went above and beyond to make us comfortable. I don't have any complaints at all about my stay and would... more

The staff of the Hampton Inn was very attentive and friendly. I phoned ahead the day before, to say that we might be checking in late because a snowstorm was forecast, and the clerk was very helpful and reassuring. The room was clean and comfortable, and everything was in working order. The included breakfast was nicely prepared, and we were... more

We stayed here for 2 nights, had a wonderful stay the staff was very helpful, Our room was clean and tidy, the pool and hot tub was very nice - mostly we had it to ourselves, the fitness room is small with only a few machines but did us ok, nice pond in back to stroll around and courtyard to... more

i had a leather lamb skin bag with money, Christmas gifts, money, glasses, etc. stolen from the managers office. to this day, 8/26/08, i am still trying to get restitution for my lose. their insurance company denied all claims encluding the ones i had actual receipts for. home office told me if the insurance comp. doesn't help me, THEY CAN'T... more

We had a warm stay on a cold January night at this Hampton Inn. Check in was easy and professionally handled. We were moved up to a suite (Diamond Member). Room overlooked a lovely snow covered courtyard. Room was nice. TV had problems (not easy to go between channels in either room of suite) and set probably needs to be... more

This hotel has good customer service. Most of the staff at the front desk was friendly and tried to be very helpful. I had only one problem - ants. The first night, I encountered just 2 in my bathroom....thinking maybe I broght them in on my clothes, I didn't see the problem...then in the morning, found a couple more on... more