We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 3 Hillside hotels

Extended Stay America - Chicago - Hillside

2.5 of 5
4575 Frontage Road, Hillside, IL 60162
Hotel amenities
Extended Stay America - Chicago - Hillside
Enter dates for best prices
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
Hotels.com Travelocity Expedia.com
and 6 more sites!
40%
Ranked #3 of 3 hotels in Hillside
Write a Review

20 reviews from our community

    Trip type
Traveller rating
    5
    3
    3
    3
    6
Date Rating
Littleton, Colorado
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 9 June 2013

i had booked the hotel through a hotwire deal - got it 40%less than the regular price. the room is small and the TV didn't work at all. the kitchen was smaller. the hotel didn't provide anything in the bathroom except the towels. grab and go breakfast wasn't a great choice. there is a dunkins close by and downtown is... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Hillside, responded to this review
11 June 2013

I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know that the television in your room was not working properly. I would also like to apologize for the housekeeping staff not being responsive to your needs. I have spoken to them directly to ensure this does not happen... More

1 review
3 of 5 stars Reviewed 20 May 2013 via mobile

The hotel was comparable to the cheap rate I paid. However the carpet in the hall was dirty. The mattress flipped up when I sat on the edge of the bed to put on my shoes. The rooms and hallway smelled like smoke. The staff was nice for the time they were there. The elevator sound as if it will... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Hillside, responded to this review
21 May 2013

Thank you for your recent review of your stay. We appreciate the kind comments about our staff; however, we apologize that you had an issue with the smell of smoke and bedding in your room. To uphold our company's high standards, we will review these items with the staff and work to improve in both areas moving forward. Thank you... More

Hillside, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 March 2013

I have been a long term guest at the extended stay in hillside for over six years. I have never had a problem at this hotel which is why I chose to stay here instead of getting a apartment. Even though the prices have increased from when I first arrived here it is worth every penny. when ever I have... More

Was this review helpful? Yes 1
HM-ESA, Manager at Extended Stay America - Chicago - Hillside, responded to this review
18 March 2013

Thank you so very much for your glowing review of Extended Stay America Chicago - Hillside. Whenever I read comments like yours it always gives me such great pleasure. We strive to insure every guest has a wonderful stay. Please know that we would be thrilled to have you again as our guest should your travel needs bring you back... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 14 March 2013 via mobile

Extremely impressed w the customer service I received here, as well as the fact that there's a little kitcheonette in every room. For the price I paid, I expected four walls, a bed and maybe a tv. The bathroom and kitchen were definitely outdated, but clean; the room itself felt very clean and cozy. Very impressed with how much this... More

Was this review helpful? Yes 1
HM-ESA, Manager at Extended Stay America - Chicago - Hillside, responded to this review
18 March 2013

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you found our hotel to be a great value to you. Thank you again for letting us know that you where pleased, it is always great to get feedback. I hope that you will return soon! More

Champaign, Illinois
1 review
2 of 5 stars Reviewed 11 March 2013

Only stay at this hotel if you aren't fuzzy about your accommodations. The whole place smells like cigarette smoke with cherry air freshener, even the 2nf floor, which is all non-smoking. The halls and room carpeting are in need of some serious vacuuming and deep cleaning or just replaced. Our first room smelled like smoke and sewage and the shower... More

Was this review helpful? Yes
HM-ESA, Manager at Extended Stay America - Chicago - Hillside, responded to this review
13 March 2013

Thank you for taking the time to write a review of your stay. The condition you described is not acceptable, and I sincerely apologize for your experience. In response to your feedback, I am talking with my housekeeping staff. I appreciate you bringing this to our attention. If you would like to discuss this further, please do not hesitate to... More

Perth
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 November 2012

We have stayed in Extended Stay American before and like the convenience of a kitchen. Each time we have booked for 4 people we have had to go and ask for enough towels and cutlery/crockery. At Hillside we asked for a non smoking room and were allocated one in the ground floor. The corridor smelt strongly of smoke, as did... More

Was this review helpful? Yes
HM-ESA, General Manager at Extended Stay America - Chicago - Hillside, responded to this review
5 November 2012

I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that you had an issue with the smell of smoke in your room. Thank you again for providing us with your feedback. If you would like to discuss this further, please do not hesitate to contact me at hil@extendedstay.com.... More

Hillside, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 November 2012

Recently, I sold my house. I wasn’t quite ready to purchase again; but I also didn’t want to get into a 1-year apartment lease. So, I looked into Extended Stay. I started by spending three nights at the Naperville location, and then 60-days (on the Extended Plus Program – which is an awesome program) at the Westmont location. After my... More

Was this review helpful? Yes 1
HM-ESA, General Manager at Extended Stay America - Chicago - Hillside, responded to this review
5 November 2012

Thank you for your great review of our property. I'm glad that you are enjoying your stay. Thank you again for your review. We look forward to seeing you again, as you continue your stay. More

Sarasota, Florida
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 24 October 2012

I should have known better then to book here but did it for the price. Let me tell you we got exactly what we paid for.. The hotel is disgusting. Welfare recipients actually live in the hotel and they sit in the lobby eating cookies and talking about the latest arrest the week before by the Hillside police.. We had... More

Was this review helpful? Yes 1
See 2 more reviews by rainbow231 for Hillside
john016, Manager at Extended Stay America - Chicago - Hillside, responded to this review
28 October 2012

Thank you for your recent review of your stay. I am sorry to hear that you did not enjoy your stay. Thank you again for providing us with your feedback. If you would like to discuss this further, please do not hesitate to contact me at hil@extendedstay.com. I do hope that you will return to our hotel, or any other... More

2 reviews
2 of 5 stars Reviewed 17 October 2012 via mobile

We booked this hotel for two and a half weeks to take some classes nearby. We kept having to kill the roaches around the sink. We told the front desk about the bugs and they stated they would spray them but they never did. On the second morning, we killed a big roach and decided to change hotels. The management... More

Was this review helpful? Yes
john016, Manager at Extended Stay America - Chicago - Hillside, responded to this review
23 October 2012

Thank you for taking the time to write a review of your stay. I am sorry to hear that you had problems with the cleanliness of the room. In response to your feedback, I am working closely with our housekeeping staff to ensure this does not happen again. I appreciate you bringing this to our attention. If you would like... More

Peoria, Illinois
1 review
1 of 5 stars Reviewed 9 August 2012

My husband and I stayed here for one night in August, and it was awful. The bathroom was dirty, with mildew on the tile floor and someone's long, dark hair all over the shower walls. The bed was very uncomfortable. The smoke detector's battery was low, and it started beeping off and on around 1:00 am. We called the overnight... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Hillside, responded to this review
17 August 2012

Thank you for taking the time to review your recent stay at our hotel. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. We know that our guests have many lodging options, which is why it is so important to us that we... More

 
 
Extended Stay America - Chicago - Hillside
Check-in Check-in Check-out Check-out
 
 
Hilton Garden Inn Oakbrook Terrace
Great value on a similar hotel
Oakbrook Terrace, DuPage County
4.5 of 5 stars 246 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Hillside
Trendy
BEST WESTERN PLUS River North Hotel
BEST WESTERN PLUS River North Ho... 4.0 of 5 stars 685 reviews
Show Prices ABS:HotelCheckRates-d114604?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Also consider these accommodations in or near Hillside
BEST WESTERN PLUS Chicago Hillsi... 3.5 of 5 stars 79 reviews Holiday Inn Express Hotel & Suit... 4.0 of 5 stars 80 reviews Hilton Garden Inn Oakbrook Terra... 4.5 of 5 stars 246 reviews Hampton Inn Chicago/Westchester ... 4.0 of 5 stars 91 reviews
Show Prices ABS:HotelCheckRates-d90600?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1216770?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d224380?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d88078?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 3 hotels in Hillside, ranked by popularity

Been to Extended Stay America - Chicago - Hillside? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Extended Stay America - Chicago - Hillside

Also Known As:
Extended Stay America Hillside
Extended Stay Hillside
Hillside Extended Stay
Address: 4575 Frontage Road, Hillside, IL 60162
Region: United States > Illinois > Hillside
Amenities:
Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #3 of 3 hotels in Hillside
Price range (per night): ₹5,088 - ₹6,939
Hotel Class:2.5 star (2.5*)
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Expedia, Venere, EasyToBook, Priceline, Cheap Tickets, Agoda and Tingo so you can book your Extended Stay America - Chicago - Hillside reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Extended Stay America - Chicago - Hillside, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Extended Stay America - Chicago - Hillside
See the lowest price*
Check-in Check-in Check-out Check-out
Show Prices