I was a little worried when I saw the exterior of the hotel, it wasn't bad run down or anything, but it was a white stucco box. The interior/lobby was clean and well maintained, the check in with the manager was pleasant, he was very professional and courteous. The room was clean and the beds were comfortable, my wife appreciated... more

Very Comfortable. The outside of the Comfort Inn looked a bit worn, so I was somewhat worried, but it goes to show..you can't judge a book by it's cover. The staff was friendly, and helpful..the breakfast there was DELICIOUS..the rooms were clean and tidy. It was quiet at night and extremely restful. It is situated next to the Gurnee Mills... more

I'm not sure what hotel the previous reviewer stayed in, but I don't think it's the same hotel WE stayed in. The Comfort Inn at Gurnee is a GREAT place to stay! Breakfast was great, rooms were very clean. Any staff member that I encountered was very friendly and helpful. One of the managers even took time to come out... more

This hotel is located right across the parking lot from the mall so it was convenient for shopping. We coincidentally got to deal with managers when we didn't get the rollaway bed we requested and then had questions on our bill. Let me tell you, both of their customer service and attitudes were lacking. I couldn't imagine what the normal... more

The hotel has been renovated since the last time I stayed at the hotel. Our room had a fridge and microwave, large tv and very comfortable beds with 4 pillows per bed. We slept great! No noise! The decor was very nice and updated. We did not use the pool or hot tub so cannot comment on those. Great restaurants... more

Just returned from a stay at this hotel. My sister and I found their website online, we were searching for a clean, nice hotel near six flags. Overall we thought the price wasn't too bad. When we arrived, they gave us a higher price on the room. I showed them my confirmation and then they changed the rate to the... more