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All 1 Grayslake hotels »

Comfort Suites Grayslake

2.5 of 5
1775 East Belvidere Road, Grayslake, IL 60030
Hotel amenities
Comfort Suites Grayslake
Ranked #1 of 1 hotels in Grayslake
4.0 of 5 stars 22 Reviews
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22 reviews from our community

    Trip type
Traveller rating
    9
    9
    2
    1
    1
Date Rating
Valparaiso
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 21 May 2012

We stayed one night (5-11-2012) which was our second stay. We found the room to be exceptionaly clean,not so much as a water spot on the chrome bath room fixtures.It was very quiet even though it was a weekend night. The free breakfast was tasty and staff friendly.

Was this review helpful? Yes
Tim Sokley, General Manager at Comfort Suites Grayslake, responded to this review
22 May 2012

Thanks for the nice response! Your comments are a tribute to my housekeeping staff which is made up of a hard-working group of people who demonstrate every day that they want our hotel to be the very best. It's very much appreciated by me that you noticed their hard work! I will definately pass it along. More

madison, wi
1 review
2 of 5 stars Reviewed 21 April 2012

I normally never write reviews but this may be an exception. I stayed there months ago and I would love to stay there again because it is 2 miles from my husband's family. However, I hestitate. The place tends to cater to large gatherings which I don't mind but when they are being noisy in the middle of the night... More

Was this review helpful? Yes
Tim Sokley, General Manager at Comfort Suites Grayslake, responded to this review
4 May 2012

I am very sorry that we have not contacted you. I do not have any unreturned messages, so I can only assume that somehow I overlooked your message, which is both embarrassing and frustrating. I do not ever want to have guest calls go unreturned. I would welcome your call to me at 847-223-5050. Let me address the issues that... More

New Hampshire
Top Contributor
85 reviews 85 reviews
Reviews in 57 cities Reviews in 57 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 5 December 2011

Inviting lobby and a helpful staff over my three night stay. Room was large & clean. Bed was very comfortable. Refrig and microwave in the room. Breakfast was average with good waffles and poor coffee. Oatmeal, cereal, bread, bagels, and each morning scrambled eggs and a breakfast meat. The sausages were pretty good. Hot tub (was hot) and pool area... More

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Tim Sokley, General Manager at Comfort Suites Grayslake, responded to this review
20 December 2011

Thank you for your review. We encourage our guests to give us feedback so that we can continue to improve. I'm glad you found so many things to like about our property. To me, the best thing you said is that we are a good value. When you look at other comparible hotels in the area, you'll find our rates... More

Minnesota
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 13 November 2011
1
person found this review helpful

We stayed two nights at the Comfort Suites as we have family in the area but needed to bring our dog along this time. Sometimes "pet friendly" means you get a small, shabby, and smoky room. Not here; all the rooms are suites and the whole property is non-smoking. The rooms are a generous size- we had a king sized... More

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Tim Sokley, General Manager at Comfort Suites Grayslake, responded to this review
30 November 2011

Thank you for a great comments! We find that people really do use Trip Advisor when choosing a hotel, so we really appreciate that you took the time to do this. Our staff works hard to make our hotel worthy of good reviews, and we welcome every chance for feedback from our guests and from Choice Hotels International, which regularly... More

Los Angeles, California
Senior Contributor
31 reviews 31 reviews
Reviews in 20 cities Reviews in 20 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 11 September 2011

It was late in the day and we didn't have a reservation anywhere. We had lived in the area several years ago and were heading to a property we were more familiar with (and not looking forward to) to spend the night. We spotted the Comfort Suites on our way and decided to give it a try. They had a... More

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Tim Sokley, General Manager at Comfort Suites Grayslake, responded to this review
15 September 2011

I really loved reading your review of our hotel. I am happy that you see us acheiving an important goal, which is ensuring that our property feels like a new hotel to our guests. We look forward to your return visit, and we are striving to have everyone feel as you did after your visit. More

Chicago, IL
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 9 September 2011

I have stayed here 3 times. 2009, 2010 and 2011. The first time was perfect. The place just opened and the place was almost empty. The second time about an hour before check out it became strange. I heard something outside my door. I looked out the peep hole and a housekeeper had her ear to the door! I had... More

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Tim Sokley, General Manager at Comfort Suites Grayslake, responded to this review
15 September 2011

Thanks for taking the time to provide us with this feedback. It's a valuable way for us to coach our staff when things don't go as they should. Please accept my apology for the inconvenience you encountered with check out. As you may know, many of our guests simply leave their keycards in the room when they depart, and don't... More

New York City, New York
Contributor
20 reviews 20 reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 19 August 2011

This is a very nice facility. Pool, fitness area, and lobby areas were clean and spacious. The front desk was welcoming and helpful. The room was clean and the bed comfortable. The area was interesting with nature and trails to hike. It was also close to a large outlet center with amazingly low prices and selections from Bass Pro shop... More

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Tim Sokley, General Manager at Comfort Suites Grayslake, responded to this review
23 August 2011

Thanks for the nice review! We try hard to keep the hotel in tip-top condition, so it's nice when that is noticed. We agree, too, that this area has some really great things to do. We look forward to your return. More

Illinois City, Illinois
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 27 July 2011

Stayed here for a Great America visit. Rooms are large with micro,fridge, pull out sofa. Got a great price with a Farm Bureau discount. Had Great America discount tickets at the desk for 35.00-best price I've seen this year. Nice pool area and hot tub. Breakfast was ok. Waffles, fruit, cereal, bagels, muffins. The eggs could use some help, like... More

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Tim Sokley, General Manager at Comfort Suites Grayslake, responded to this review
27 July 2011

Thank you for taking the time to provide this review. I appreciate your feedback. We have worked hard to ensure that we provide the best possible guest experience, and we're glad you found our hotel to your liking. We continue to work on areas that fall short, and find the breakfast to be the most challenging. We will continue to... More

Hiawatha, Iowa, USA
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 July 2011

This hotel is adjacent to the Country Squire Restaurant and Banquet Hall, and most of the guests who stay here on summer weekends are here because they can walk back to their rooms after attending a wedding reception next door. The hotel is very nice and surprisingly affordable. Our single room had two queen beds, a fairly large refrigerator and... More

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Tim Sokley, General Manager at Comfort Suites Grayslake, responded to this review
23 August 2011

Thanks for the response! This is really an exceptional review. You described exactly what you encountered, which can really help someone in choosing a hotel. (Hopefully ours.) I'm glad you found so much to like, and I want you to know that we continue to make changes to the breakfast to improve our results. Feedback like yours lets us fine... More

Grand Rapids, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 18 April 2011
2
people found this review helpful

I stayed here with my family and we came across a very friendly stay and very nice rooms. Only complaint would be that when we shut the door to leave it didn't want to lock right away. Maybe it was just me. But i would definitly stay there again.

Was this review helpful? Yes
Tim Sokley, General Manager at Comfort Suites Grayslake, responded to this review
20 April 2011

Thank you for the nice review! I am glad that our property and staff met with your approval and earned your recommendation. We appreciate the feedback on the door not closing properly. This hotel was newly built two years ago. As with any new building, we do occasionally come across small adjustments that need to be made to ensure the... More

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Additional Information about Comfort Suites Grayslake

1775 East Belvidere Road, Grayslake, IL 60030
Price range (per night):* INR6,766 - 8,612

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