this is a nice, quiet and smaller hotel in the chicagoland area. all the staff are very pleasant and helpful. i have stayed here several times and i always get great service. anytime i need directions or something extra they are willing and dedicated to helping me with anything i need. this hotel is in a great location close to...
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Thank you for taking time out of your day to write a review about The Ramada Glendale Heights, I am pleased that you enjoyed your stay, we strive in our customer service to do everything we can to make your stay as comfortable as possible so you can relax. I am glad to say our Hotel pool is back up...
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first of all when i booked my hotel, I was going to a wedding unfortunately wedding was cancelled but i still went with my wife just to get away, we don't live far about 40 Min's so i thought we would just have some alone time. when i checked in vennassa was very nice and helped me check in. the...
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Adam, Thank you for taking time to review our hotel, We renovated the lobby in the summer of 2011 and are currently working on renovating rooms and expect that to be done by end of 2012. We take pride in having a clean and comfortable Banquets and Hotel that people want to come to not just for business but for...
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I stayed here a week ago, there is some great people working here, first kathrine who checked me in and out was awsome then fahad who I only met once but told me of some great places to eat. He also gave me some food from the party he was cooking for. Anytime I come from Detroit I'm staying here,...
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Reviewed 17 August 2011
We appreciate you taking time out of your schedule to review our hotel! Our staff is trained to make every guest feel like there at home. We want to make your stay at the Ramada as memorable as we can. Again thank you for your Review and hope to see you again!
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We booked this hotel through a package we had through southwest airlines when we booked our flight. It was closest to the retirement home of our grandfather we were visiting.
Negatives:
1) elevator closest to the reception desk was broken the first two nights. when we checked in, the attendant did not tell us there was another working elevator on...
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I want to say we here at the Ramada feel bad for the stay you had at the Ramada, We take alot of Pride in having our guest stay in clean and comfortable rooms, when i read your review I was really mad and did full inscpections of our hotel, unfortanaly at that time we did have a rain storm...
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Wow! I can't believe all these bad reviews on here. My wife booked our wedding her and I thought after I saw these reviews it was mistake but after meeting with the banquet manager(Chris) and one of the managers(fahid) I felt Luke they were looking out pre me. We booked a lot of rooms too and they gave us our...
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Reviewed 28 October 2011
Thank you for taking time out of the day to write a review about the Ramada, we take pride in our customer servive and cleanliness of our rooms. We are happy to say our pool is up and running again and we are offering great discounts on rooms for people who missed out on the use of our hotel. again...
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We were put here by American Airlines with a distressed traveler fare due to weather at O'Hare. The airport would have been only slightly less comfortable. Only one poor over whelmed girl working the desk. She couldn't tell the cab how to get there. Room was basic and at least clean. Roof in the lobby leaked with the storm. Floors...
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Thank you for taking time out of your day to write a review about the Ramada, we would like to apologize that your stay was less then exceptional, unfortunately storms do happen and we are prone to water leakage, but we have gone through some construction and that was a problem of the past, but our rooms are clean and...
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One word Awful, I booked this hotel thru my RCI points, after driving 6 hours, we get to the hotel, before getting there it was 10 dollars to upgrade the room to a suite after getting there it was 25 a night. I wanted to look at one and was shocked. It was no different then a standard room other...
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I'd read the hotel was renovated in 2005, so I was expecting the room furnishings to be more up-to-date and not as worn. There were 2 problems with my room; the phone had a blinking light for messages, that couldn't be shut off, so I had to unplug the phone before I went to bed. I also had a broken...
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Thank you for taking time out of your day to write a review of our hotel. We take pride in having clean rooms and great customer service, we are currently in process of updating our rooms with flat screen tvs, the lobby was renovated in summer of 2011. We hope to be fully updated by end of 2012 and hope...
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Well, like in the title, I was so knackered from a 20 hour long trip, that I wasn't really bothered by the walls being very thin (other guests were being quite noisy), the room not being very clean, the bathroom a size of a camping tent (with tubes and pipes sticking out of big, unprotected holes in the walls!), the...
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Thank you for taking time out of your day to write a review about the Ramada. I want to apologize that you felt your stay was less than exceptional. We do have occasional distressed passenger to come from O'Hare and we try our best to accommodate them after long stint at the airport. We hope you will give us another...
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I stayed here for a geographic bee for my kids. The moment that we walked in we were greated and there were snacks for the kids, when we got into the room the sofa bed was already laid out for us and the bedding had triple sheeting which makes it so comfortable and you know its clean... the only problem...
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Thank you for taking time of the busy day to write a review of our hotel, We take pride in our customer service and our clean rooms. We moved to triple sheeting because we felt like our guest will like it more and they feel cleaner. we are in process of putting in flat screens tvs in rooms too. Thank...
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