Large facility with very warm swimming pool, nice little bar and in-house restaurant. Carpets were being shampooed in common areas. Rooms were clean. The only issue was the restaurant food recipes were a little different than expected.

Ok, so we didn't make reservations for this Best Western but after confronting a semi truck going the wrong way on off ramp we had to stop for the day.....we found this Best Western and gal checked us in with no issues and we even recived discount for Military.....this is an exceptional place and value is great. There is a... More

We will never stay here again. The front desk was rude and no help. We could not get wi-fi service and half of the channels are fuzzy. The towels are kinda smelly & hard. We had a king size bed with very small pillows that feel like they are stuffed with paper towels. We checked out and went to the... More

Arrived late on a cold December Tuesday night - late. Service at reception was excellent. The hotel has a bar - stayed open for us (and a dozen nurses staying there for a Christmas annual!). The bar hostess was gracious, kind, served us until very late! The hotel is laid out like an elementary school with halls going in all... More

the first room we checked into had an issue with the vanity light. we were quickly moved to another room and they began fixing the problem in the first room we were in. This is an older hotel, but has been well maintained and updated. It was clean comfortable and the staff was polite and helpful. We went to the... More

Over the past year there have been many positive changes made to the Best Western Plus Prairie Inn in Galesburg, IL. The rooms have been remodeled, hallways now have new bright lighting, and the main area of the hotel looks very welcoming. The rooms were clean, including the corners in the bathrooms. The showers have new heads and on the... More

I am wondering how this property obtained a "Plus" rating from Best Western. There is no elevator at this hotel. You have to get used to the layout of this property to find your way around. We were placed in Building E upon check in, and the lock was broken on the security door located near the parking lot. The... More

This a large hotel with pleasent public areas. It has its own restaurant and a large and impresive indoor pool and jacuzzi. The rooms are good but you can be a long walk from the pool or restaurant if in the outlying wings. The service is good and the staff helpful. Dinner in the restaurant is no more than average... More

The room was dated. There is no elevator. When someone enters the hall near room 310, the doors make noise all night. The hall door bounces before it closes a couple of time. The door on our room bounced when that hallway door bounced. The toilet overflowed after I peed in it 1 time. Management was indifferent when we told... More