We thoroughly enjoyed our weekend at this hotel. The room was HUGE and very clean. The hotel was super-close to downtown Galena and all of the shopping. Very convenient. Staff was very pleasant and we loved the daily hot breakfast. What a delightful stay!

we stayed in the roman palace and our friends in the cave room. We loved both rooms especially the cave! The staff was amazing especially Fritz and a wonderful night lady. We plan on going back next year to see what theme rooms they have then. Pool was great as well. We have no complaints.

We drove to Galena for a "day trip" and decided at the last minute to find a room- not an easy task on a Saturday afternoon during the summer. We walked into the Best Western and the front staff person was delightful and yes they had 2 suites available-so we got the "Techno Suite". We had a blast and really... More

I rented a room through priceline and received the Captains themed room. It really smelled bad of smoke and I had my young son with me. Were woken up multiple times by white trash (I call it like I see it) screaming in the halls. At least someone called the police and the situation resolved after maybe an hour of... More

My husband and I decided at the last minute to meet friends in Galena. They were staying at the Irish Cottage, but we stayed right next door at the BW Designer Inn. It was very full and they had only two rooms left and both were pricey, so we took the suite (nothing "designer" about it). There was nothing horrible... More

Thank you for a great weekend! Your cave & roman suites are very cool and your staff very hospitable. Thanks again, scott IL Hotel Association

What a pleasant surprise! We had a HUGE suite on the 2nd floor with a balcony overlooking a creek ... and it's spring! So naturally, we left the door open all night to enjoy a cool breeze. The beds were so VERY comfortable, we kinda wished we were not just passing thru. President Ulysses Grant was born here and there... More

Nice place to stay. The Heart fantasy room was great. Helpful staff. Very good breakfast.

We stayed in the Crystal Cave fantasy suite for my birthday. It was absolutely amazing. There is so much attention to detail within this room, it's impressive. My fiance and I couldn't stop talking about how amazed we were. The hottub is also really cool, it has LED lights in it, so the color of the water changes! The staff... More