We have stayed in many Hampton Inns in various cities. We have always been extremely satisfied. The Hampton Inn in Fairview Heights was only average. The hotel staff was extremely helpful in giving us directions to various things for our grandchildren to do and going so far as to print directions for us as well. overall the staff made up... More

Staff was friendly. Room needed to be upgraded. Hot tub out of order for the entire 2 weeks that I was there. The breakfast needed to be improved. Several areas in the room's floor seemed to be weak and near collapsing. I usually stay at the Hilton Garden Inn which is a couple of exits down. Both hotels are the... More

They had us at a the room closest to the lobby, so we heard everyone walking in and out. Thats not even the worst part. Our window in the room on the 1st floor broke over my luggage. I still have glass in my luggage... They proceeded to move our room and promised to comp the room for the night.... More

They need to better maintain this location... dirty pool water and pool floor was slimy, front doors left wide open, noisy floor above us, dirty bathroom, bed sheets smelled like bug spray. Well below par compared to other Hampton locations with the same Hilton rating.

We came to visit relatives and to run the local Marathon! The staff were extremely friendly and were helpful in every way! Breakfast was good with eggs and sausage, oatmeal, potatoes, cereals, waffles, fruit and more! Coffee and hot chocolate were available 24/7. The hotel is within walking distance of several major restaurants, Red Lobster, Olive Garden, Joes Crabshack and... More

Top notch experience. Great service including recommendations for what to see, and more importantly, what to avoid (Cardinals season opener traffic) in St. Louis. Continental breakfast not only included the standard fare but also eggs (omlet) and meat (smoked sausage).

The front desk and housekeeping staff were very pleasant and accommodating, but in general, the Hampton Inn Fairview Heights did not live up to the quality I expect from the Hampton Inn chain. The lobby was small and the furniture and carpet looked run down. The hot-tub was half empty and looked like it needed to be washed. The gym... More

Basics necessities are met. Hotel staff is very friendly and helpful. Hotel is just old and needs updating. If you stay here you MUST eat at LotaWannaCreek .. hopefully I spelled that right. It's just down the road and they have great food with huge proportions.

This property is a little worn around the edges. The heavenly bed wasn't exactly heavenly as the mattress was lumpy and had a depression from previous travelers. (I personally hate this!). There was no refrigerator in the room and the whirlpool had been emptied. Breakfast was standard. At least the room was clean although small. Wouldn't stay here again. The... More