We were stopping here after a long day of driving and shortly after getting in to our small overpriced room we were very unhappy to find that the AC was not working. They did not have any other rooms so they did not do anything except offer the last smoking room which smelled horrible. We were refunded our money and... More

When I first got to the room I was very pleased and thought WOW THIS IS NICE. Well I was out rather late and return to my room at 3am and check out is 11am. I had my DO NOT DISTRUB up and and housekeeping was knocking at a little before 9am wanting me to check out so they can... More

Stayed for a wedding across the parking lot at the Holiday Inn. Fellow travelers staying at the Holiday Inn were unhappy to see that we had a fridge in our room, as well as a coffee maker, and a free breakfast, while they, paying about $40 more, had none of these. Very nice, clean, great stay. More

The hotels in Elgin were all kind of pricey. If you need to go into town turn right on RT 31 for a ways and it leads to restaurants and stores. The clerk was trying to send me back on the tollway. This is a noisy place with a small parking lot. Get to the breakfast early because it goes... More

I was told not to go here and now I regret not taking the advice. I stayed here anyway because of the convenient location (just off the tollway on 31). The property itself looks in good shape but they seriously need to work on customer service in a major way. First, we arrived about 6pm and were thankful they had... More

We were reluctant to stay in this hotel (no reviews here, and generally this chain has a poor reputation). We were pleasantly surprised! We needed somewhere to crash for an early-bird flight from O'Hare and the price suited us ($75 vs $189 we paid elsewhere recently). The room; bathroom; and linens were all clean and in good condition. There was... More