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Red Roof Inn Chicago-Downers Grove

2.0 of 5
1113 Butterfield Road, Downers Grove, IL 60515
Hotel amenities
Red Roof Inn Chicago-Downers Grove
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53 reviews from our community

    Trip type
Traveller rating
    17
    16
    6
    10
    4
Date Rating
Lombard, Illinois
1 review
5 of 5 stars Reviewed 22 April 2013

This is the place to stay if you want to be treated with dignity and class. The rooms have been newly remodeled and very pleasant to the eyes. Everything is kept immaculate and all details are tended to even the little sticker on the toilet paper. The staff is a pleasure and ALWAYs willing to make sure you are comfortable... More

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i0087, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review
22 April 2013

Dear Juan It is such a pleasure to read reviews like yours, thank you for that. At Red Roof Inn Downers Grove, we are driven by our customers and we treat all of them just like you said with dignity and class. Our renovation has been such a success that we are getting nothing but positive comments including yours. We... More

1 review
5 of 5 stars Reviewed 20 April 2013 via mobile

We have stayed at this place twice now and it is clean and a good value. Was close to my overall favorite restaraunt. the patio. Friendly staff and clean rooms. Close to the school my son is going to. Recently doing more renovations so they are keeping the property up.

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i0087, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review
22 April 2013

Dear Chris Thank you so much for taking the time to write a positive review. The team at Red Roof Inn Downers Grove and I, are glad to hear that your favorite restaurant is one of the many popular restaurants in our area. I am happy to hear that your son’s school is near us as well and I am... More

Chicago, Illinois
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 10 April 2013 via mobile

Now that the new renovation are in place, the inn has taken on a whole new look. Throughly love the new floor, beds, just very appealing. TV is nice size, no more carpeting is great. Lots of shopping and restaurants nearby. Also a nice safe area, walking around area no problem, some restaurants in walking distance.

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i0087, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review
12 April 2013

Thank you so much for all the nice comments. Most importantly, I am very happy to know that your overall stay was a positive experience. The constructive responses that we are hearing from valuable guests like yourself, have let us know that the renovations are a success. Please let me know if there is anything that I can do for... More

Lansing, MI
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 8 April 2013

The hotel was nice. We were in one of the newer rooms that had wood floors. The only thing that was a problem was the lack of a coffee maker in the room. Not a big coffee drinker but like the option. Probably would not stay here again just for the fact of the distance from Chicago.

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i0087, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review
12 April 2013

It is always great and encouraging to read positive reviews from our guests, thank you so much for that. I am very happy that you enjoyed our new remodeled rooms and that your stay was a positive one. I wanted to let you know that we have what we call “Superior King” rooms in which we feature extra amenities such... More

Louisville, Kentucky
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 29 March 2013

Recently stayed at the property. The rooms in the back building are currently being rennovated. The rooms in the front building have been completed. I had stayed here previously and was aware of the WIFI issue. This time I stayed in room 204 and had no issue with the WIFI. It helps that it is directly over the main office.... More

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i0087, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review
3 April 2013

Thank you so much for taking some time to write a positive review about your recent visit to our Red Roof Inn – Downers Grove. We love to hear from our frequent guests. I am very happy that the Wi-Fi met your expectations this time and that you found our newly remodeled rooms enjoyable, meeting all your expectations. We appreciate... More

Rockford
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 16 March 2013

Stayed here and just had to give it rave reviews.. EVERYONE from the management to the maintenance staff are helpful, and pleasant! There is not one bad thing we could find about this location! The updates on the rooms are fantastic!

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i0087, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review
21 March 2013

Thank you so much for giving the time to write a review. Positive guest response is a great encouragement for me and my staff, which I will be sharing with the entire team. I am also glad to read that you stayed in one of our newly remodeled rooms, and most importantly that they are appealing and welcoming in the... More

Peoria, Illinois
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 10 March 2013

We chose this Red Roof based on location and the acceptance of pets. On arrival the the it was clear the property was in the midst of a renovation. We were offered a newly renovated room with wooden floors rather than wall to wall carpeting. The room was clean and smelled fresh. It was odd that one of the desk... More

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i0087, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review
12 March 2013

Dear Mr. Mike I appreciate the time given to write a review based on your last stay at our Hotel. Your observations and comments are always welcome. As you mentioned in your review, it is always very challenging when renovations and upgrades are taking place. Our property very soon will be presenting a new good looking lobby, and is now... More

Chicago, Illinois
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 17 February 2013

The bedspreads are threadbare and have holes in the lining. There is no tissue...oh wait, finally found it...a small pocket pack is apparently what passes for a box of tissue. The strangest thing is that the fan / window unit only blows cold air...if you keep looking, you'll find the heat thermostat...and the heat units are up on the wall... More

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i0087, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review
21 February 2013

Thank you very much for your feedback regarding your recent stay. My big apologies to you for all the issues found on your recent stay. I will share you’re observations with our cleaning team to ensure that threadbare bedspreads, holes in the linen are not overlooked. I am so sorry that you found our tissue pack to be too small;... More

Travellers are raving about these Downers Grove hotels

Normal, Illinois
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 24 cities Reviews in 24 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 15 November 2012

The room was very clean. Everything has been updated recently and is very modern and comfortable. It seemed safe. The beds were comfortable and I appreciated the free wifi. The only small issue was the towel I used after showering. It was the size of a postage stamp and so un-softened that it scratched my skin as I dried myself.... More

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i0087, Manager at Red Roof Inn Chicago-Downers Grove, responded to this review
27 November 2012

Thank you for taking the time to complete a review as that means a lot to us. I appreciate your kind comments regarding the room quality as well as your overall good impression of our property. I will make sure to share your observations with our entire staff; but primarily, with our cleaning team. Your feedback about the room been... More

1 review
2 of 5 stars Reviewed 23 October 2012 via mobile

I have decided to write this review on my iPhone due to the wifi here being slower than anything I've ever experienced. I'm sure some of you can recal the days of dial up? Yea... Guys, lets take dial up and multiply is to the tenth power. The wifi here is awful, and I hope you can take that into... More

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i0087, Manager at Red Roof Inn Chicago-Downers Grove, responded to this review
27 November 2012

Thank you for taking the time to write such as detailed review. I can only begin to imagine the frustration your felt during your stay, and I sincerely apologize if I was unavailable at any time during your stay that you may have attempted to contact me. I would love to have the opportunity to speak to you, please feel... More

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Additional Information about Red Roof Inn Chicago-Downers Grove

Also Known As:
Red Roof Inn Chicago Downers Grove Hotel
Red Roof Inn Chicago Downers Grove Hotel Downers Grove
Red Roof Inn Downers Grove
Downers Grove Red Roof Inn
Address: 1113 Butterfield Road, Downers Grove, IL 60515
Region: United States > Illinois > DuPage County > Downers Grove
Amenities:
Business Centre Free High-Speed Internet Free Parking Pets Allowed Wheelchair access
Hotel Style:
Ranked #5 of 7 hotels in Downers Grove
Price range (per night): INR3,666 - 4,888
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Red Roof Inn Chicago - Downers Grove is conveniently located off of I-88 at Butterfield Road, convenient to Lombard, Downers Grove and Oak Brook. This hotel is located within walking distance of Yorktown Mall, a movie theater and many great restaurants. Features include complimentary wireless internet, guest laundry, and flat-screen TVs. ... more   less 
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