When our flight from the west coast was delayed by a few hours, we knew we would be stuck in Chicago overnight and booked a room on Priceline right away. After reserving a room at the Extended Stay O' Hare, my fiance called to ensure we could check in late (around 11pm) and we were assured this would be no... More

First the good. Both women we encountered at the desk were extremely pleasant. The good ends there. The carpets in the hallway had not been vacuumed (there was a piece of red licorice on the floor outside the elevator that we used to make sure we were on the right floor), someone had drawn on the leather chair with black... More

I have been to many Hotels, from the 5 stars to the 1 star but I have nver been to a Hotel as BAD as the Extended stay. Here are bulleted reason why you should stay away. 1. The odor of the rooms is horrible, 1 step inside and you can almost smell the mustiness and still air of the... More

we had a good experience at Extended Stay America at Indiana, so we decided to stay here again. But Extended Stay America Des Plaines was a far cry from what we expected. The room was small and poorly ventilated, and remained so even though we swtiched on the air conditioner. It was difficult to sleep with such poor ventilation. And... More

We stayed at this hotel for our weekend getaway with the kids. The hotel ended up being the best part of the trip. The staff were very helpful and printed out the schedules for all the buses that came by the hotel. The room was very clean and had everything we needed to cook our meals. The shower was a... More

Terribly filthy. Nothing clean anywhere. Super rude staff. Only stayed on night and left. Would never stay there again. More

Customer service reps at this hotel made it clear that they were unwilling to accomodate our requests just because we booked with Priceline. Not only that, but she was downright rude. I also find anyone working at the front desk with bright pink hair and multiple piercings to be unprofessional. Priceline only guarantees a room will sleep two people, which... More

Late arrival prompted us to book this so called airport hotel. It is 5 miles away from the airport and a 25$ cab fare. There is no shuttle bus. You may save in the price of the room but you will definitely pay for the taxi. Don't believe it when they say Extended Stay O'hare. More

The front desk staff was great in accomodating our request for a king bed and a room on the ground floor. The room was nicely decorated, and had a sofa sleeper and recliner. Wireless internet was an add'l $5 for the entire stay. The kitchen area was nicely appointed with a toaster, microwave, apt size oven/stove, and a full size... More