Stayed for 3 nights in December. Hotel staff was friendly and helpful. When I reported that the mattress was too soft, they immediately replaced the mattress. The Manager's Reception every night was great as were the cooked to order breakfast. Will definitely stay there again! More

We wanted a solid hotel for us and another couple traveling from Ohio to visit family and have a nice weekend getaway. It works everytime, rooms, breakfast, staff all just right. More

I stayed here on business and enjoyed my stay. Very good breakfast. Room was nice as well. Only two issues I had were erratic internet connectivity and it was sort of hard to find the property as it is surrounded by office buildings and everything looks the same. All in all a pleasant stay. More

I stay at this hotel about 6 times per year for business. The staff usually greets me by name and is friendly. The hotel was updated about 5 or 6 years ago and the new furniture was cheap, and is starting to break down. Other than that, I enjoy this location. If you stay on the weekend, keep in mind... More

I stayed here during Christmas with my family. I thought the hotel was clean and roomy and the serve was good. The breakfast in the morning was one of the best I had at a hotel. More

I stayed there while I had students with me competing at a nearby high school for a speech tournament. The rooms were comfortable, a bit outdated, but still nice. The staff was friendly and competent. The road construction near the hotel was a nightmare, but that was hardly the hotel's fault. The inside atrium gave a nice feel of spaciousness... More

this hotel was was, hospitable, comfortable and the staff was very friendly. Our stays with our sons and friends was a welome getaway. Breakfast was so easy and incredible. Couldn't believe the General Manager's desk was actually in the lobby.....now that's getting close to your customers! you definitely need to stay here when in the northern suburbs! More

My wife and I travel, and we've been in some real dumps. Some nice places too. Embassy Suites is a little tame for our flavor, we like a more lively atmosphere, but it was nice and pretty on the inside. The staff was courteous and very midwestern polite. You can travel to the east coast and get yelled at, or... More

Beautiful hotel.....Insulting service. We were part of a large group of hockey people staying there and we would never go back. The hotel manager was brazenly rude and beligerent on top of being a liar. The manager of the Ginos restaurant was flat out ridiculously rude and nasty and the atmosphere in general was tension filled. There was no reason... More