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All 6 Deerfield hotels »

Embassy Suites North Shore / Deerfield

3.5 of 5
1445 Lake Cook Road, Deerfield, IL 60015
Hotel amenities
Ranked #5 of 6 hotels in Deerfield
4.0 of 5 stars 73 Reviews
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73 reviews from our community

    Trip type
Traveller rating
    22
    29
    12
    7
    3
Date Rating
jessicamsantiago
Pittsburgh, Pennsylvania
Reviewer
3 reviews
5 helpful votes
3 of 5 stars Reviewed 10 February 2012 NEW

I stayed at the Embassy Suites, Deerfield IL from 2/2/12 through 2/6/12 with my husband, and two children 1 and 9. Upon arrival I was very pleased. The hotel is very pretty with lots of cool scenery (atrium, small waterfall, fish pond). The suites were fine with plenty of space, clean, and all of the girls at the front desk... More

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ADELE S
Louisville, Kentucky
2 reviews
5 of 5 stars Reviewed 30 January 2012

Stayed for 3 nights in December. Hotel staff was friendly and helpful. When I reported that the mattress was too soft, they immediately replaced the mattress. The Manager's Reception every night was great as were the cooked to order breakfast. Will definitely stay there again! More

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Anthony682
Dayton, Ohio
2 reviews
4 helpful votes
4 of 5 stars Reviewed 17 January 2012

We wanted a solid hotel for us and another couple traveling from Ohio to visit family and have a nice weekend getaway. It works everytime, rooms, breakfast, staff all just right. More

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TexasTrecker
Austin, Texas
Senior Contributor
31 reviews
12 helpful votes
4 of 5 stars Reviewed 15 January 2012

I stayed here on business and enjoyed my stay. Very good breakfast. Room was nice as well. Only two issues I had were erratic internet connectivity and it was sort of hard to find the property as it is surrounded by office buildings and everything looks the same. All in all a pleasant stay. More

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Mmmidwesterner
Reviewer
4 reviews
5 helpful votes
4 of 5 stars Reviewed 5 January 2012

I stay at this hotel about 6 times per year for business. The staff usually greets me by name and is friendly. The hotel was updated about 5 or 6 years ago and the new furniture was cheap, and is starting to break down. Other than that, I enjoy this location. If you stay on the weekend, keep in mind... More

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kpchitown
Chicago, Illinois
Senior Contributor
31 reviews
11 helpful votes
5 of 5 stars Reviewed 27 December 2011

I stayed here during Christmas with my family. I thought the hotel was clean and roomy and the serve was good. The breakfast in the morning was one of the best I had at a hotel. More

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NiniMississippi
Mississippi
Contributor
19 reviews
13 helpful votes
4 of 5 stars Reviewed 17 December 2011

I stayed there while I had students with me competing at a nearby high school for a speech tournament. The rooms were comfortable, a bit outdated, but still nice. The staff was friendly and competent. The road construction near the hotel was a nightmare, but that was hardly the hotel's fault. The inside atrium gave a nice feel of spaciousness... More

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kelly k
Libertyville, Illinois
1 review
5 of 5 stars Reviewed 21 November 2011

this hotel was was, hospitable, comfortable and the staff was very friendly. Our stays with our sons and friends was a welome getaway. Breakfast was so easy and incredible. Couldn't believe the General Manager's desk was actually in the lobby.....now that's getting close to your customers! you definitely need to stay here when in the northern suburbs! More

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irontraveller
irontraveller
Reviewer
3 reviews
1 helpful vote
4 of 5 stars Reviewed 17 November 2011

My wife and I travel, and we've been in some real dumps. Some nice places too. Embassy Suites is a little tame for our flavor, we like a more lively atmosphere, but it was nice and pretty on the inside. The staff was courteous and very midwestern polite. You can travel to the east coast and get yelled at, or... More

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Coach K
Auburn Hills, Michigan
1 review
1 of 5 stars Reviewed 15 November 2011

Beautiful hotel.....Insulting service. We were part of a large group of hockey people staying there and we would never go back. The hotel manager was brazenly rude and beligerent on top of being a liar. The manager of the Ginos restaurant was flat out ridiculously rude and nasty and the atmosphere in general was tension filled. There was no reason... More

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EmbassySuitesNorthGM, General Manager at Embassy Suites North Shore / Deerfield, responded to this review
17 November 2011

i am sorry that you felt that 2 of our managers were rude. We do, as a practice, close down the larger parts of the atrium at 10:30 pm. We have found over the past 3-5 years that this practice has decreased or completely avoided noise complaints from other guests who were already in their suites for the night...especially those... More

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Embassy Suites North Shore / Deerfield Also Known As

  • Embassy Suites North Shore
  • Embassy Suites Deerfield
  • Deerfield Embassy Suites
Address: 1445 Lake Cook Road, Deerfield, IL 60015

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Embassy Suites North Shore / Deerfield
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