The hotel is clean and the staff is friendly.The "breakfast in a bag" was a great touch. Very helpful as we had to be at the hospital very early in the morning. The neigborhood was nice with restaurants close by. It was an easy drive to downtown Chicago. We took side roads to avoid the interstate, and the trip still... More

Good for business, and very close access to the tollway (your best bet for navigating Chicago). Neighborhood is great with many restaurant choices nearby. The lady serving breakfast was exceptionally nice, and overall staff was great too. Clean rooms. More

Stayed here recently for some business meeting,checked in and the air conditioner was not working properly on a day with triple digit heat. Called the front desk, the attendant was apologetic and nice. He upgraded us to a suite room, we think, woohoo. The A/C in this room worked sparingly and only one speed, low. The refrigerator didn't work at... More

Clean and orderly. Decent beakfast. Free parking. If visiting Chicago,it's 30 miles away and 1 hour. More

Got double charged for my room, refused to reverse the charge (even though I had the statement that was slid under my door that said it should not have been charged to me). She made me call my spouse, get him off the job to verify the card it was SUPPOSED to be charged to, then was so rude I... More

Reserved the King Suite online for my daughter's bday for a Saturday night. Went to the hotel alone so I could decorate the room and bring in a surprise gift. First thing when I entered the hotel, there were two police cars outside. Went inside to find a dispute between the manager and two guests. Checked in anyway because this... More

We stayed here for free on our Hilton Honors points. Which is a good thing. Everything was great until we got to the sofa sleeper that my boys would be sleeping on. It had a huge tear/gash in the fabric on the front and when I went to pull out the sleeper part, it was mostly bent and jammed in... More

We wanted to visit Chicago without spending a lot of money on the hotel so we looked for a place outside of the city. We found the Hampton Inn at Crestwod off the triadvisor website. The reviews were accurate. The hotel room was clean, modern and with a nice sized bathroom. There were a few restaurants in the area. Hotel... More

This was our first stop after spending nearly a full day in airports or on a plane. We were tired out and ready for bed on our arrival. The staff were superb, really friendly and helpful. The bed was absolutely great, very comfortable and huge. The hotel is on a busy road but we were not disturbed by traffic noise... More