My boyfriend and I stayed at this hotel. We are in our early 20s. The rooms were very clean and well decorate with a modern flat screen tv. The bathroom was a decent size. The location was about 2 blocks from the Magnificent Mile and about 3 blocks from Navy Pier. There were always taxis near by although we walked...
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Dear K_birke2002, thank you for your comments regarding your most recent stay with us here at the hotel. We are delighted to hear of your satisfaction with your stay and our guest service. I am glad that you were able to enjoy the sites around the city and enjoyed the guest room and the amenities. I am sorry about the...
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Just got back from a trip to Chicago with a friend. We stayed at the Double Tree because its updated, affordable and in a great location: 2 blocks from Michigan Avenue!
Making a phone reservation was a breeze. Check in was very friendly, Pablo was very helpful and the cookies they give you are always a plus. We were able...
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Dear Meg W,
Thank you for your praise and rewarding feedback from your recent stay with us. We were truly delighted that our service, central location and comfortable bedding amenities exceeded your expectations. Yes, our mini bar and snack tray are sensory activated, so if a guest happens to pick up an item for a few seconds, they can erroneously...
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Make sure you bring ear plugs if you are a light sleeper. Otherwise, this is not a bad hotel. Location is great, room nice and clean, staff seems to be competent.
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Dear Calvin W.,
Thank you for your feedback about your stay, I sincerely apologize for the unit being loud during the night. Can you email me at rmilisavljevic@doubletreemagmile.com and tell me what guest room you were in so that I can have this unit inspected. Once again my sincere apologies and I thank you for taking the time to comment...
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This hotel has done a reno in the past couple years that really makes the lobby attractive. The rooms are fairly modern as well. The location (2 blocks to Mag Mile) is ideal and the warm baked cookies are a great added touch. Staff was very friendly as well. Had breakfast in the hotel restaurant and it was pretty good...
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Dear Tourguiderich, thank you for your feedback regarding your time spent at the DoubleTree by Hilton Mag Mile. We strive to make all our guests feel like they are at a home away from home and it sounds like we delivered.
Our breakfast buffet is comparable to may hotels with in the area and we have on a daily basis...
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Location: Plenty of nice restaurants in walking distance, easy access to downtown. I didn't have time, but nice shopping options in the vicinity.
The room: Nice and clean. Effective black-out curtains, comfy bed. I got a good rest before my long and busy days.
What's not so good?
Internet: The basic internet package is e-mails and essentials only, and you...
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Dear K-Mach, thank you for taking the time to provide your comments regarding your most recent stay here at the hotel. I noticed that some of the aspects of your stay did not meet your satisfaction; I apologize for any inconvenience you experienced.
Please note that should you encounter a noise disturbance in the future you can call down to...
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We stayed two nights at the Doubletree on our way to celebrating Christmas with family. The location is great. We could walk everywhere we wanted to go. Shopping on Michigan Avenue is fun especially just before Christmas. We traveled light because we went by train so we didn’t buy much but it was fun to look early in the morning...
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Dear glofish5,
Thank you for taking the time to share your feedback from your recent stay with us. We were pleased that our central location, décor and accommodations all attributed to a memorable experience. Fellow readers will be grateful to hear your tips on where to shop and eat during their future trips to Chicago. We look forward to welcoming...
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Spent 2 nights at the Doubletree for an annual conference for my company with about 100 other attendees. Rooms were nice, very comfortable bed and good pillow selection. Bathroom was a bit rough with old brackets still on the wall from something that was removed awhile ago and the ceiling looked a little yellow and was bubbling from moisture. I...
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Dear DShrute, thank you for taking time to comment on your stay with us here at the hotel. I understand the certain aspects of your stay were not satisfactory. I would like to sincerely apologize for the condition of the guest room; this is not the standard of our hotel and will address this with our housekeeping department promptly. I...
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My family and I stayed at the doubletree Jan 1-3 for a winter getaway/shopping spree. Overall I was pleasantly pleased with the double tree. On arrival, the doorman was very helpful directing us to the parking garage. Parking costs us 43 USD a day, which after doing some research was a little higher than nearby garages. However, the doubletree garage...
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Dear Kazal22, thank you for your descriptive and flattering comments about your recent visit to the DoubleTree by Hilton Mag Mile. We are elated to hear of the wonderful time you had during this past holiday season, the Mag Mile is great during this time. You should really come back to stay with us for the Blues fest this year,...
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I did quite a bit of research for hotels near downtown, and finally settled on the Doubletree mostly for its central location. And it turned out to be just about perfect. A few blocks to the east is Navy Pier; a few blocks south is the river and Loop; a few blocks north is Hancock Center; a couple of blocks...
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Hello Kay-Cee-1138, thank you for the comments regarding your stay here at the hotel. We are delighted to hear that you enjoyed the hotel and surrounding attractions. We do our very best at providing excellent guest service to ensure that our guests know and feel that they come first. There is a restaurant adjacent to the hotel called Markethouse ™,...
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We stayed at the Doubletree from Dec 3rd to 8th. The staff are very helpful and extremely knowledgeable about the area around the hotel and Chicago in general. The magnificent mile shopping is only 5 minutes from the hotel, Navy Pier maybe 10 minutes, Hancock Tower 15 minutes, all of these a must for Chicago visitors. Malls I hadn't seen...
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Dear kazal22,
Thank you for taking the time to share your Chicago insights and adventures with us! Sounds like you made the most of what the city has to offer and got to experience the holiday decorations on Michigan Avenue. Fellow readers will appreciate hearing your tips on what to do and see at Navy Pier as well as which...
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521 Reviews
727 Reviews
