The location was very good, close to shopping, restaurants, and sight-seeing, which was convenient. We were able to walk or take short cab rides, wherever we wanted to go. The hotel was quiet, even though fully booked, and the room was clean enough, but when we arrived, it reeked of cigarette smoke, though it was supposedly a a non-smoking room.... more

Very very far from Hilton level, a touristic hotel with a very very poor breakfast (22$): omelettes, pastries, waffels available as extra (12$-14$). At the same price - leveled at minimum around 200$-250$ per night (in addition 50$ for parking, while others are 35-45) - you may find others much better same block. The room is very large, is a... more

My girlfriends and I stayed at the Hilton Suites Magnificent Mile for 3 nights in August 2009. I requested an upgrade at the front desk and was told that we had been given one, only to discover that the room was the exact one that we had paid for. Oh, well. It was worth a shot. We had an alcove... more

We travelled to chicago with our two teenaged boys. This hotel was great because of the space. We had a suite with a bedroom and living room. The space was nice and clean. The beds were comfortable although it would have been nice if they had been queen size rather than full/double. Of course in Chicago you have to pay... more

I stayed at this property for 5 nights in April 2007 with my 3 children and had a good experience. So, when we were coming to Chicago this year, it was my first choice. The rooms are big for a family of 5 (traveling with lots of luggage). We stayed 7 nights this year. The kids are 9, 8 and... more

The hotel property was OK. The toilet ran, no bathroom fan and no clock when we first got into our room. The staff was very helpful. The location is great. Overall a good choice if you're traveling with kids who need a pool. more

We visit Chicago frequently, but this was our first stay at the Hilton. The rooms were large and clean, and the location is terrific. There is a small fridge, a microwave, and coffeemaker. The beds were very comfortable, and having a separate bedroom was great. The bathroom was also large, clean and stocked with Crabtree & Evelyn products. The pool... more

I stayed only one night at this wonderful hotel. From the first moment of my arrival I felt welcomed by the doorman and reception desk. Room was large and immaculate loved it! The lady at the snack bar downstairs was wonderful and helpful and made me feel a stranger no more. Even my mini horse Traveller aka The Traveling Man... more

The location of this hotel was great - one block from Water Tower Place - decent walk to Navy Pier, etc. I didn't think the front desk did a very good job - we were checking in to a room that a friend had reserved with reward points...since he wasn't getting in until later, he called ahead to clear us... more