Wow! What a neat hotel! I would not have chosen the Allerton had it not been for a Groupon offering last month. I’m so glad for that because the Allerton is such a lovely boutique hotel right in the heart of the Mag Mile. We arrived right before the little snowstorm of Jan. 20 and got our car valet-parked so...
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Dear viajadora59,
We are so grateful for your valuable feedback. It is rewarding to hear that we succeeded in providing you with an exceptional experience from our warm and welcoming staff to our prime location to our well-appointed amenities. Our apologies for the seemingly dirty glass you discovered in your guest room. We will address this comment with our Executive...
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The Allerton is a staple of the Magnificent Mile. It couldn't be any better situation to the great dining, shopping and entertainment of Chicago. Rooms can be small... avoid the Petite unless you are by yourself. This is a boutique hotel and sometimes feels like a New York-style boutique hotel. Staff is very helpful and upgraded us for free!
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Dear ThurmanMurman,
Thank you for your wonderful review. We are one of the lucky hotels to be in the heart of the Magnificent Mile which makes for a great hub for guests wanting to take in all the popular Chicago attractions. Yes, our Petite rooms are on the smaller side, but depending on each guest's personal preference we offer a...
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Had a 3 night stay in Kingsize room on 18th floor with veiw of Magnificent Mile and Watertower. No problem with elevator waits but never could get connected to web. Got a decent rate with Groupon deal. Location was ideal. Reasonable walking distance from the subway system with 1 connection from airport (a 3 day pass was great deal for...
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Dear afn10694,
Thank you for taking the time to share your comments on your most recent stay. We will be sure to relay your comments regarding the faulty internet connection to our Director of IT. Thank you for bringing this to our attention, and we apologize for this inconvenience. We are glad you took advantage of our latest Groupon deal...
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My stay there was not really pleasant, for the Price that they normally charge, I did not expect the Wallpaper to be loose and starting to come of the wall. Also in the refrigerator was food left from a former Guest and when I discovered that and went to the front Desk, the Receptionist aced as If I was lying.Also...
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Dear Jacqueline B,
Thank you for taking the time to share your honest feedback with us. We understand the fine balance between price and value is critical and I regret to learn that your experience was not in keeping with your expectations. Rest assured we take your feedback very seriously and sincerely hope that you will provide us with the...
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We were able to check in on a Saturday morning around 10 a.m. Front desk was very helpful and even upgraded our room from a petite to a Queen. Glad they did that as this room was adequate but I would hate to know how small a petite is. The room looked as though it had been recently redone. Large...
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Reviewed 29 December 2010
Dear kayoung1,
Thank you for your review. We are happy to hear that you were upgraded to a queen-sized guest room upon arrival. Given our close distance from Northwestern Hospital and Michigan Avenue, it is true that the street noise (i.e. ambulance sirens) would be more frequent than expected. I do apologize that your ability to enjoy a good nights...
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Our room on the 10th floor was nicely renovated and appointed with a queen-sized bed, and a partial view of the old water tower and the Hancock building. Although it was very close to the elevators, we didn't hear them at all. The bathroom was larger than I expected, and had a full tub - not just a stall shower,...
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contrary to other reviews, i found the Allerton very good. we were there during a busy period but had no problems with check-in or the elevators. my room overlooked Michigan Ave. and had 2 nice windows, a comfortable bed and very nice bathoom. the shower was wonderful as was everything else in the room. i don't use the bar supplies...
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We stayed at the Allerton on New Year's Eve this year. Our first obstacle was finding the place! We usually use public transport when staying in the city, but decided to drive this time because we needed to be somewhere the next day - our mistake! The address is Michigan Ave., but the hotel entrance is on the side street,...
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Dear Anaispins,
Thank you for taking the time to share your feedback from your recent stay with us. We were pleased that our modern yet tastefully appointed décor and comfortable accommodations all attributed to a memorable experience. We will certainly take your feedback into consideration as we periodically review upgrading our in-room amenities. Just to clarify, we do happen to...
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This hotel is in a classic building with a renovated touch. The furnishings are modern, visually appealing and comfortable. The rooms for Downtown Chicago felt spacious though they are not and are appointed with a workspace, Ipod docks, closets, individual room temp controls, tv, a nook for the suitcase and lovely bathrooms. The bed was heavenly. It was within walking...
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Dear Anaispins,
Thank you for taking the time to share your feedback from your recent stay with us. We were pleased that our modern yet tastefully appointed décor and comfortable accommodations all attributed to a memorable experience. We will certainly take your feedback into consideration as we periodically review upgrading our in-room amenities. Just to clarify, we do happen to...
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I too purchased a Living Social coupon for the Allerton. I had stayed there before, a number of years ago. We did not have to wait for check in, BUT a paper copy of the coupon was required, necessitating a trip to the business center and a wait for others to finish using the two computers available. If restaurants can...
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Dear Anniebonnie,
We appreciate your return to the The Allerton Hotel and thank you for purchasing our recent Living Social deal. Our apologies if the proof of purchase may have caused you any inconvenience during your check-in process. We will be sure to address this with our front office department and make sure to allow guests to use their cellular...
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