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All 165 Chicago hotels

Holiday Inn Chicago Downtown

3.0 of 5
506 West Harrison Street, Chicago, IL 60607 (The Loop)
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Holiday Inn Chicago Downtown
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71%
Ranked #91 of 165 hotels in Chicago
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273 reviews from our community

Traveller rating
    80
    111
    43
    25
    14
See reviews for
Families
46
 
Couples
40
 
Solo
45
 
Business
89
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
1 review
1 of 5 stars Reviewed 18 June 2013 NEW via mobile

After staying here three days, the second day my head started to itch and when we got home later that week we all found out that we had gotten head lice. Awesome. :| There was also terrible terrible service especially in the downstairs breakfast restaurant. We waited 20 minutes or more to get our orders taken. Waiter even confronted us... More

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Redondo Beach
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 14 June 2013 NEW

Very close to Union Station and the Clinton Station-Blue Line. I had an Amtrak connection and needed a quick place to say. Great hotel, quiet, clean, great staff, no problems. NOTE: If you walk from Union Station, when going under the bridge use the sidewalk on the left (right when going back to Union Station). There is a homeless camp... More

Was this review helpful? Yes 1
Nashville, Tennessee
Top Contributor
121 reviews 121 reviews
30 hotel reviews
Reviews in 44 cities Reviews in 44 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 12 June 2013 NEW via mobile

An older hotel, but very clean. Outstanding customer service. Our checkin was flawless; Bianca was very helpful and nice and Julio was a tremendous help answering our many questions. Our room was spacious, clean, and surprisingly quiet despite the location (they do provide ear plugs though, in case you need them). The hotel is in a decent location close enough... More

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See 4 more reviews by Homewardbound12 for Chicago
HIHS-Manager, Manager at Holiday Inn Chicago Downtown, responded to this review
13 June 2013

Dear Homewardbound12, Thank you for taking the time to leave a review about your stay at the Holiday Inn & Suites Chicago Downtown. We are happy to know you enjoyed your room, location and our staff. We have shared your comments with Bianca, Julio and the rest of our team. The feedback you provided lets us know how we are... More

Illinois
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 8 June 2013

Doesn't matter if you're coming into town by the highway or rail, this location is great. Only a few blocks from Union station, and a few blocks from the Greyhound station. It also sits right off the highway, can't miss it. The blue line is only a block away and if you want a taxi instead, the friendly staff will... More

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See 5 more reviews by RichIllinois for Chicago
HIHS-Manager, Manager at Holiday Inn Chicago Downtown, responded to this review
13 June 2013

Dear RichIllinois, Thank you for leaving a review about the Holiday Inn & Suites Chicago Downtown. We are pleased to know you enjoyed your stay and that you were able to travel all areas from our location by all means of transportation. We are also happy that you enjoyed the pizza, the staff but most importantly you shared your experience... More

Houston, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 June 2013

Just happened to visit during an oncology conference (we weren't there for the conference) so the the room per night was somewhat pricey at almost two hundred dollars but it was a decent hotel. The hotel was a little older but was kept nice and clean and the staff was really top notch...very focused on customer service. Checked into room... More

Was this review helpful? Yes 1
HIHS-Manager, Manager at Holiday Inn Chicago Downtown, responded to this review
10 June 2013

Dear Vinhster, We want to thank you for leaving a review about your experience at the Holiday Inn & Suites Chicago Downtown. We are happy to know that you received top notch service from our staff and that you received clean accommodations throughout the hotel. We also want you to know that we are in the process of updating the... More

Cape Girardeau, Missouri
1 review
5 of 5 stars Reviewed 4 June 2013

Want a clean room, good food, great location and friendly and helpful staff? STAY HERE. Every year, 2 mothers/2 daughters take a trip somewhere for about a week. This year it was to Chicago. We took Amtrak, and the hotel was a very short cab ride away, could have walked, but didn't want to, we were on vacation. We did... More

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HIHS-Manager, Manager at Holiday Inn Chicago Downtown, responded to this review
13 June 2013

Dear j_abbott00, Thank you for the wonderful review about your stay at the Holiday Inn & Suites Chicago Downtown. It is nice to know that you received the same level of service from the front desk, to the valet attendants, restaurant, bartender and the supervisor as well. It is our goal to provide clean comfortable room accommodations, great food with... More

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 31 May 2013

I often land in Chicago on my way back to Europe. It's usually in the late afternoon, I am jet lagged and don't feel to take another flight right away. So I go to this hotel (about $30 the shuttle from O'Hare), rest for the night, and catch the Californa Zephyr at Union Station the next day at 2PM. There... More

Was this review helpful? Yes 2
HIHS-Manager, Manager at Holiday Inn Chicago Downtown, responded to this review
10 June 2013

Dear mcarrera99, Thank you for taking the time to leave a review about your experience at the Holiday Inn & Suites Chicago Downtown. We are happy to know that you were close to the Union Station and that you were able to take the shuttle from the airport to the hotel. Thank you for choosing us and look forward to... More

Saint Paul, Minnesota
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 30 May 2013

we came in from St. Paul for the show and got wonderfull treatment from everyone at hotel and in the restraunt And a special thanks for the housekeeping staff for returning my much needed i-pad charger promptly, The rooms were clean as was the whole Hotel, food was great! the host Rob was the best Diane Lundahl MN.

Was this review helpful? Yes 1
HIHS-Manager, Manager at Holiday Inn Chicago Downtown, responded to this review
10 June 2013

Dear Diane L, Thank you for leaving the 5 star review about your experience and thank you for staying with us. We are happy to know that you received wonderful treatment from the staffs and the manager at the Holiday Inn & Suites Chicago Downtown. Also, we want you to know that your comments have been shared with all departments.... More

Boston, Massachusetts
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 30 May 2013

We booked through hotels.com. Big mistake, we got there at 1am and they didn't have a room for us. They did pay for our cab for us to go to another hotel, but at first that was it. Once my husband shared that we were platinum priority clubs, they then refunded us for that night. The manager was really nice... More

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See 2 more reviews by Chicavm for Chicago
HIHS-Manager, Manager at Holiday Inn Chicago Downtown, responded to this review
7 June 2013

Dear Chicavm, Thank you for taking the time to leave a review about the Holiday Inn & Suites Chicago Downtown and thank you for being a loyal IHG Rewards Platinum Member. We apologize that your room was not available when you arrived but happy to know you received your refund for the problem. We are also happy to know that... More

San Antonio, Texas
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 28 May 2013

This is a fine location for a quick trip. The rooms are average at best and a bit run down. It is close to city transport so convenient for getting around downtown. If you are looking for quiet luxury I would look past this Holiday Inn.

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See 7 more reviews by Steph J for Chicago
HIHS-Manager, Manager at Holiday Inn Chicago Downtown, responded to this review
29 May 2013

Dear Steph J, Thank you for taking the time to write a review about the Holiday Inn & Suites Chicago Downtown. We wanted to let you know that we are currently making changes to improve on the guest experience. The hotel exterior is being repainted to create a refreshing look and there is more to come. The next time that... More

 
 
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4 of 5 stars 133 Reviews
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Additional Information about Holiday Inn Chicago Downtown

Also Known As:
Holiday Inn Chicago Downtown Hotel
Holiday Inn Chicago Downtown Hotel Chicago
Holiday Inn Downtown
Holiday Inn Chicago
Chicago Holiday Inn
Address: 506 West Harrison Street, Chicago, IL 60607
Phone Number:
Region: United States > Illinois > Chicago > The Loop
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#90 Business Hotels in Chicago
#91 Family Hotels in Chicago
Price range (per night): ₹8,529 - ₹20,055
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Whether business or pleasure brings you to the Chicago downtown area, our hotel's free high-speed Internet access keeps you connected, and our state-of-the-art fitness center lets you keep up your workout routine, while our seasonal, outdoor rooftop pool provides great entertainment for the entire family. For a terrific pizza, stop by Aurelio's Pizza and Lounge. Clearly, with these choice amenities and prices, it's easy to see why guests prefer us to other hotels in Chicago! ... more   less 
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