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Homewood Suites by Hilton Chicago Downtown

3.0 of 5
40 East Grand Avenue, Chicago, IL 60611
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Homewood Suites by Hilton Chicago Downtown
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175 traveller photos
Ranked #16 of 166 hotels in Chicago
4.5 of 5 stars 727 Reviews
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727 reviews from our community

What travellers say about this hotel
  • “Navy pier” (33)
  • “Red line” (23)
  • “Great location” (22)
  • “Very good” (20)
  • “Magnificent mile” (19)
  • “Friendly and helpful” (17)
  • “Free breakfast” (17)
  • “Michigan avenue” (15)
  • “Very nice” (15)
  • “Full kitchen” (12)
Traveller rating
    487
    185
    39
    8
    8
Only show reviews for Family (299) | Couples (187) | Business (121)
Date Rating
ItchyFeetBTS
Chicago, IL
Senior Contributor
45 reviews
20 helpful votes
“Pretty Good”
4 of 5 stars Reviewed 28 December 2011

This is a decent hotel in a great location. Our suite provided a good amount of room and was very clean. Check-in was efficient, but very perfunctory - can't say the front desk staff was overly friendly or welcoming, but they were efficient. There were a few minor negatives - some of the doors in our suite had holes in... More

Was this review helpful? Yes
Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
2 January 2012

We appreciate your suggestions for improvement. I have shared the room challenges with the Engineering team in addition to the follow-up with the Front Office team. Please feel free to contact me by phone or email I would be interested in suggestions for the wine and beer selections. More

emeraldcoast
Cleveland, Ohio
Reviewer
4 reviews
9 helpful votes
“Great Location”
5 of 5 stars Reviewed 28 December 2011

We picked this hotel for the location, and we were correct. It is an easy walk to many attractions. The suite life made it easier for the kids after an exhausting day. The rooms are a nice size for a city hotel, and the kitchen was very useful for leftover Chicago pizza! The buffet provided at the hotel wasn't great... More

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Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
2 January 2012

Thank you for sharing your experience. I do apologize about the comfort of the sofa beds our Engineering team has been replacing many of the inserts over the past couple of weeks to help improve comfort. Please feel free to call or email me regarding the Welcome Home reception as we are always striving to improve in this area. More

Jon1284
1 review
“So so hotel”
3 of 5 stars Reviewed 28 December 2011

After reading the reviews I was very excited about this hotel, but upon arriving I was underwhelmed by the offerings. First the positives: The hotel has a great location, easy walk to Michigan Ave. the breakfast was very good and the fitness center was above average for a hotel. The breakfast was organized well and was less chaotic than ones... More

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Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
2 January 2012

Thank you for sharing the positives and challenges experienced. We are taking another look at the efficiencies of the evening reception especially during periods of high volume. We do value you as a loyal guest and look forward to your future visit while in Chicago. More

sw3333
Santa Fe, New Mexico
Reviewer
4 reviews
“great for families”
5 of 5 stars Reviewed 25 December 2011

We found that the many positive reviews of this hotel were correct. This hotel does the basics very well for the price and thus is a great value for families visiting Chicago. We stayed 4 nights and loved it. The room was very quiet for Chicago, the staff was fabulous, the location was convenient for walking or taking the bus/train... More

Was this review helpful? Yes
Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
2 January 2012

We are grateful to be your every time hotel. Thank you for the positive feedback and we look forward to your next visit. More

erickfuks50
Chicago, Illinois
1 review
“Great location and price”
3 of 5 stars Reviewed 24 December 2011

The hotel is very well located, right in front of Nordstrom and the shops at North Bridge. We stayed with 2 kids in a suite consisting of one bedroom, one bath and a separate living room with a sofa-bed. Complimentary breakfasts were good and "welcome home" meals not so much. The only thing I can really complain about is how... More

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JKHEBoston
Boston, Massachusetts
Senior Reviewer
6 reviews
2 helpful votes
“Great amenities and location”
4 of 5 stars Reviewed 22 December 2011

they had a washer and a dryer for guest use! Since we were at the beginning of a three week trip this became a high point. The suites were spacious and clean. The kitchen area was relatively well-stocked. Missing a corkscrew, which was provided by the very helpful front desk staff. The downstairs bellmen were very welcoming and helpful. Location... More

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Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
2 January 2012

Thank you for sharing your feedback regarding your stay. We look forward to your next visit while in Chicago. More

822traveler
Contributor
15 reviews
5 helpful votes
“Fun weekend in downtown Chicago”
5 of 5 stars Reviewed 19 December 2011

Great place when visiting Chicago. Easy walk to Michigan Avenue, Rush Street restaurants, and tons of shopping. Went to see a play at the Cadillac Palace theater, and even walked back from there on a Saturday night. We have stayed in both summer and winter, great time each stay. Nice rooms, great breakfast. The only place we stay when visiting... More

Was this review helpful? Yes
Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
2 January 2012

We appreciate your feedback and look forward to host another fun weekend.. More

houstonguy2010
Pittsburgh, Pennsylvania
Top Contributor
88 reviews
112 helpful votes
“Simply Perfection”
5 of 5 stars Reviewed 18 December 2011

I have stayed at this hotel several times. Always a perfect stay and this was no exception. A good rate, a warm greeting and a great complimentary breakfast. A large suite with two flat screen TV's. Clean and quiet and a great nights sleep. What more could anyone ask for. The service here at this hotel is 5 star to... More

Was this review helpful? Yes
Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
2 January 2012

Thank you for your continued loyalty we appreciate the sharing of your experience. More

Rebekah W
Columbus, Indiana
Senior Reviewer
10 reviews
5 helpful votes
“Would stay here again!”
4 of 5 stars Reviewed 16 December 2011

This hotel is RIGHT in the middle of the action - directly across from Nordstrom and right around the corner from the Magnificent Mile. I made reservations in June for a December stay by calling the Hotel directly. I spoke to John and he was very helpful - we originally had four suites reserved for three nights. By the time... More

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Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
18 December 2011

Thank you for sharing your experience. I do apologize about the charge to the debit card for the 3rd room. I will review with the team to understand why we did not cancel out the 3rd room. I do look forward to your future visit and please feel free to contact me if I can be of assistance. More

fdwt994
Indianapolis, Indiana
Senior Contributor
37 reviews
60 helpful votes
“Great Value, Great Location”
4 of 5 stars Reviewed 16 December 2011

This is the second time my family and I have stayed at this property since 2009. Just like our last visit, the staff is top-notch with a friendly demeanor and eager to please. The valet was always present and opening the door for us night and day. They were also great at assisting us with our luggage and retrieved our... More

Was this review helpful? Yes
Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
18 December 2011

Thank you for your suggestion and feedback during your stay we do look forward to your future visit to Chicago and appreciate your loyalty. More

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Homewood Suites by Hilton Chicago Downtown Also Known As

  • Homewood Suites Chicago Downtown
  • Homewood Suites Chicago
  • Homewood Chicago
  • Hilton Chicago
  • Chicago Hilton
  • Chicago Homewood Suites
  • Chicago Homewood
  • Chicago Homewood Suite
Address: 40 East Grand Avenue, Chicago, IL 60611

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Homewood Suites by Hilton Chicago Downtown
40 East Grand Avenue
Chicago, IL 60611
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