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Homewood Suites by Hilton Chicago Downtown

3.0 of 5
40 East Grand Avenue, Chicago, IL 60611
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Ranked #16 of 166 hotels in Chicago
4.5 of 5 stars 727 Reviews
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727 reviews from our community

What travellers say about this hotel
  • Navy pier(33)
  • Red line(23)
  • Great location(22)
  • Very good(20)
  • Magnificent mile(19)
  • Friendly and helpful(17)
  • Free breakfast(17)
  • Michigan avenue(15)
  • Very nice(15)
  • Full kitchen(12)
Traveller rating
    487
    185
    39
    8
    8
Only show reviews for Family (299) | Couples (187) | Business (121)
Date Rating
dissolvedgirl
California
Top Contributor
51 reviews
60 helpful votes
4 of 5 stars Reviewed 13 January 2012

Chicago is not a cheap city. So the Homewood Suites in downtown Chicago is great if you are looking for value for money. The hotel is very clean and the common areas don't look dated but the room we were given is surprising a bit shabby. It had that old closet smell in the beginning and the bedcover had to... More

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Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
16 January 2012

Thank you for sharing your experience while stay with us. We do appreciate your loyalty and look forward to your return. More

MNHighlighter
Minnesota
Top Contributor
89 reviews
56 helpful votes
5 of 5 stars Reviewed 11 January 2012

This was our first hotel of our road trip. We stayed from Dec 23-25, 2011. Check in went well as we used the valet service and they helped us with our bags. It is a little odd that you enter to an ugly elevator area on the first and the actual lobby is on the 6th floor and then you... More

Was this review helpful? Yes
Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
29 January 2012

Thank you for sharing your experience and we value your suggestions. We look forward to welcoming your family back for another excellent stay. More

jswedek
Washington DC, District of Columbia
Contributor
11 reviews
11 helpful votes
5 of 5 stars Reviewed 10 January 2012

Had a lovely 1 bedroom suite with full kitchen. Price included buffet breakfast and dinner during the week. Also, got a great deal on parking at $10/night rather than $35+. Close to everything and within walking distance to Water Tower, Michigan Avenue, River North galleries, etc. Would definitely stay again. More

Was this review helpful? Yes
Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
16 January 2012

We appreciate your feedback. We do look forward to your next visit while in Chicago. More

MKPBloomington_IN
Bloomington, IN
1 review
1 helpful vote
4 of 5 stars Reviewed 7 January 2012
1
person found this review helpful

We stayed for 2 nights in December while a family member had surgery at Northwestern Memorial. The staff were great, very helpful and kind and eager to do anything that would make our stay better. The exercise room was great, one family member used it multiple times; the pool looked good but we didn't have time to use it. Connie... More

Was this review helpful? Yes
Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
16 January 2012

Thank you for sharing your experience. We will share your feedback with the team and especially Connie. More

Redpare
New Jersey
Contributor
15 reviews
4 helpful votes
3 of 5 stars Reviewed 5 January 2012
1
person found this review helpful

Stayed for two nights. Nice pool on top floor of hotel. It has a very good complimentary hot breakfast and very good manager's receptions Monday through Thursday. The hotel is a short walk from Michigan Ave and it is not a terribly long walk from the Willis Tower either. However, we had to change rooms three times because the air... More

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Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
8 January 2012

We apologize about the repeated room moves because of the smoking rooms. Thank you for the positive feedback and we look forward to your return visit. More

MukuSix
Kanagawa, Japan
Contributor
12 reviews
3 helpful votes
5 of 5 stars Reviewed 2 January 2012
2
people found this review helpful

A lot of what is said in reviews here, about the lifts being busy and all, really depends when you visit. It was quiet for the first 10 days before Christmas. Then Christmas through January 1st was busy. Today it's back to being a slow going, chill place. So, be mindful of when you go and take what is said... More

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Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
8 January 2012

We appreciate your loyalty and thank you for your positive feedback. I did note your experience with the hot water and will follow-up with the Engineer to ensure we have no challenges. More

CameraDude29
Danville, Illinois, USA
Senior Reviewer
7 reviews
20 helpful votes
5 of 5 stars Reviewed 1 January 2012
4
people found this review helpful

We have stayed at the Homewood Suites in downtown Chicago twice and it has become our "go to" hotel of choice now. We have stayed at a variety of hotels near/on Michigan Avenue and this place is the best value overall. Honestly, I don't know why they do not charge more for this hotel (anybody from Hilton reading this...pay no... More

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Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
8 January 2012

Thank you for sharing your experience while staying with us. We hope that the Homewood Thanksgiving tradition will be a part of your family moving forward. More

Grinanbear
London, United Kingdom
Contributor
14 reviews
3 helpful votes
4 of 5 stars Reviewed 1 January 2012
1
person found this review helpful

These suites are in a tremendous location - you can be right in the Magnificent Mile within 3 minutes of leaving the hotel, walk across the river into the loop within 7 minutes, and walk to the Navy Pier in 15 minutes. They are also tremendous value for money - we had four people in our suite which would have... More

Was this review helpful? Yes
Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
8 January 2012

Thank you for sharing your suggestions and appreciate your feedback. We do look forward to your next visit while in Chicago. More

summerbeachmom
upstate NY
Senior Reviewer
9 reviews
25 helpful votes
3 of 5 stars Reviewed 30 December 2011

We had a fine stay here. The location was great. It was nice having the breakfast there, but the breakfast was more crowded than in other Homewood Suites and did not have as much of a selection. We had good service, but were not thrilled with our room. We had a view of a roof, and the room smelled like... More

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Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
2 January 2012

Thank you for sharing your experience. Please contact me by phone or email I would be interested in more of the details of your experience so that we can correct our challenges. More

Rab M
Brisbane
Senior Reviewer
7 reviews
2 helpful votes
5 of 5 stars Reviewed 29 December 2011

We have just recently travelled round the world on a tour and this is the most impressive hotel we have stayed in yet!!very comfortable quite room with comfy bed,excellent Location, free wi-fi, laundry, free coffee ..breakfast and dinner with wine/lager.. This place rocks... Giving it a 5 star on my books.. And just a five minute walk to the subway... More

Was this review helpful? Yes
Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
2 January 2012

Thank you for sharing your experience while stay with us. The 5 star is a plus.. More

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Homewood Suites by Hilton Chicago Downtown Also Known As

  • Homewood Suites Chicago Downtown
  • Homewood Suites Chicago
  • Homewood Chicago
  • Hilton Chicago
  • Chicago Hilton
  • Chicago Homewood Suites
  • Chicago Homewood
  • Chicago Homewood Suite
Address: 40 East Grand Avenue, Chicago, IL 60611

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