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Hotel Sax Chicago

4.0 of 5
333 N. Dearborn, Chicago, IL 60654 (Formerly Sax Chicago - A Thompson Hotel)
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Hotel Sax Chicago
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127 traveller photos
Ranked #61 of 167 hotels in Chicago
4.0 of 5 stars 461 Reviews
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461 reviews from our community

What travellers say about this hotel
  • “Very nice” (14)
  • “Crimson Lounge” (10)
  • “Right next” (7)
  • “Room service” (6)
  • “Few blocks” (4)
  • “Great location” (4)
  • “King size bed” (3)
  • “Big Plus” (3)
Traveller rating
    176
    172
    62
    32
    19
Only show reviews for Family (39) | Couples (161) | Business (109)
Date Rating
Saint Paul, Minnesota
Senior Contributor
43 reviews 43 reviews
Reviews in 14 cities Reviews in 14 cities
2 helpful votes 2 helpful votes
“Great location, easy to get to from Midway, just off the river downtown”
5 of 5 stars Reviewed 11 May 2012

It's right next to the House of Blues, Marina Place (remember from The Bob Newhart Show?), Smith and Wollensky, the river. If you walked off the street you wouldn't stay here because it's so fancy you'd be sure you couldn't afford it. But it's not outrageous. Better than that--my cheap company let me stay here. There's a little business center... More

Was this review helpful? Yes
See 2 more reviews by often_crabby-travele for Chicago
Michael Sebastian, Public Relations Manager at Hotel Sax Chicago, responded to this review
16 May 2012

Thank you for taking the time to review Hotel Sax. We always appreciate kind words from guests, and are glad to hear that you enjoyed your stay. We look forward to seeing you again. - Hotel Sax More

Winnipeg, Canada
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Excellent location and nice room”
4 of 5 stars Reviewed 9 May 2012

Staff were friendly though we had limited contact with them. Bed was divinely comfortable. Had a decent view from the 9th floor, of course Marina City is front and centre. Excellent location, we walked to the Loop, Mag Mile, nearby restaurants, etc. and transit options are nearby as well. As other reviews mention, TV volume is very loud when it's... More

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See 2 more reviews by Westerpeg for Chicago
Michael Sebastian, Public Relations Manager at Hotel Sax Chicago, responded to this review
10 May 2012

Thank you for taking the time to review our Hotel. We are very pleased with the way our staff has really taken customer service into their own hands. They continue to get great feedback, so we are glad to hear that you had a good encounter with them. Our apologies about the water glasses and TV volume, we will look... More

Tallahassee, Florida
Contributor
18 reviews 18 reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“Nice hotel, great staff but need more front doorman to keep from being accosted every time you step out”
3 of 5 stars Reviewed 8 May 2012

Wish they had staff out front all the time ...every time I went out someone was asking me for money. One of my fellow travelers got a big blob of white shoe shine spray on his black shoes by a man while he was trying to pay his taxi fare. It is too bad because it is a pretty hotel,... More

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See 3 more reviews by jojostew for Chicago
Michael Sebastian, Public Relations Manager at Hotel Sax Chicago, responded to this review
10 May 2012

Good morning, and thank you for taking the time to review our Hotel and complimenting out bar, staff, and location. I am a little bit confused about who was asking for money, and who was spraying shoe shine spray on your friends shoes. Would you mind contacting the hotel at reservations@hotelsaxchicago.com so that we can further discuss what was happening... More

Toronto, Canada
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
“Lovely hotel and great location”
4 of 5 stars Reviewed 8 May 2012 via mobile

Hotel staff were friendly and very helpful. When we arrived we found that our reservation made on Hotwire was only for a 1 bed room. As much as I like my friend, we really wanted 2 beds and the front desk person went above and beyond to accommodate us. Room was a bit small but comfortable and well appointed. The... More

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Michael Sebastian, Public Relations Manager at Hotel Sax Chicago, responded to this review
10 May 2012

Hello and thank you for taking time to review Hotel Sax. We are very pleased to hear that you had an enjoyable stay while you were with us. Sorry to hear about the confusion with the one bed / two bed room, however we are glad that the front desk was able to rectify the situation and that we are... More

Toronto, Canada
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Chicago definitely worth a visit - Sax Hotel - 3.5*/4*”
3 of 5 stars Reviewed 30 April 2012

Just spent the weekend in Chicago with my other half and stayed a couple of nights at the Sax hotel on Dearborn Street just on the Northshore. The hotel is about a $30 taxi ride from Chicago Midway Airport and is in a great location for the down town area - very near the banks of the Chicago River, many... More

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Michael Sebastian, Public Relations Manager at Hotel Sax Chicago, responded to this review
3 May 2012

Thank you very much for the taking the time to write such a detailed review. We here at Hotel Sax Chicago truly appreciate all the feedback we receive about the establishment. Our convenient downtown location is one of our favorite draws of the hotel, and we are glad that you were able to take advantage of it. It sounds like... More

Omaha, NE
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
“Great spot”
4 of 5 stars Reviewed 30 April 2012

I stayed here with my husband for a quick weekend getaway in September 2010. We got a GREAT deal through Priceline on the room. The rooms are fairly small, and a little dark, but very trendy. The location is great, as you are right by the river, the House of Blues (who has a FABULOUS Sunday Gospel Brunch), and within... More

Was this review helpful? Yes
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Michael Sebastian, Public Relations Manager at Hotel Sax Chicago, responded to this review
3 May 2012

Thank you very much for taking the time to review the Hotel LinseyLou. It sounds like you had an excellent time while you were here. We are extremely proud of the Crimson Lounge and are glad that you had time to enjoy it, as well as the House of Blues across the drive. Hopefully we will see you soon for... More

Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Not a 4 star hotel”
3 of 5 stars Reviewed 26 April 2012

O.K. hotel , Excellent location very helpful and friendly staff . Thin walls , good beds very average 2.5-3 star at best. We paid $109.00 per night ,I would not have wanted to spend more on this hotel.

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See 3 more reviews by grego344 for Chicago
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Great hotel”
5 of 5 stars Reviewed 23 April 2012

Loved it here. Stayed in late April 2012. Location is great. Staff was friendly and quick device if we needed anything. Felt safe and clean. The beds were nice. Had a king room. Stayed on the 10th floor and had a "water view" they tell u that the water view isn't very special and they're right. It was nice to... More

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See 4 more reviews by Epal3 for Chicago
Tim Hecke, Manager at Hotel Sax Chicago, responded to this review
28 April 2012

Dear Epal3, Thank you for your wonderful review of Sax Chicago! We are very pleased to read that you enjoyed our brand new mattresses and our warm, welcoming staff. We’re looking forward to seeing you again when you return to the Windy City! More

Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“A very nice place to stay”
4 of 5 stars Reviewed 23 April 2012

This hotel we got on Priceline for a very reasonable price. Great hotel, here are my pros and cons: Pros: VERY friendly and helpful staff, food on site, bars and a bowling alley on site Cons: EXPENSIVE parking and not being able to use the luggage carrier without a bellhop.

Was this review helpful? Yes
Tim Hecke, Manager at Hotel Sax Chicago, responded to this review
28 April 2012

Dear Amry53, Thank you for staying with us at Sax Chicago and sharing your thoughts on TripAdvisor. We are very happy to read that you enjoyed our prime location and our staff’s special brand of service. As you mention, parking in downtown Chicago can be more expensive than some travelers expect. With that in mind, we are careful to regularly... More

New York
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Great hotel”
4 of 5 stars Reviewed 22 April 2012

I stay at the Sax hotel at least a few days each month as I travel to Chicago for business. The hotel is cool and chic, well designed and located close to the city center. There is a very good bar downstairs with great cocktails.The rooms are great and spacious and the service is always impeccable. Some of the rooms... More

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Additional Information about Hotel Sax Chicago

333 N. Dearborn, Chicago, IL 60654 (Formerly Sax Chicago - A Thompson Hotel)
Price range (per night):* INR10,010 - 23,654

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Hotel Sax Chicago
333 N. Dearborn
Chicago, IL 60654
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